---
title: Akuvox and CyberGate
slug: akuvox-and-cybergate
docTags: 
createdAt: 2026-05-19T12:26:27.264Z
---

::Image[]{src="https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/vOeN5CnYBkqRkD4UjgJof-20260521-145438.png" size="40" width="352" height="637" darkWidth="352" darkHeight="637" position="center" showCaption="false"}

# Akuvox SIP video doorphone

This guide was written and tested with the Akuvox R26C SIP video doorphone. Other Akuvox SIP video doorphones from the R2x series are also able to connect to CyberGate. 



## CyberGate App for Microsoft Teams

The CyberGate App for Microsoft Teams offers more CyberGate features directly from Microsoft Teams. One of these features is the Open-door button. This button can be utilized during a call to CyberGate and lets you open the  the door by clicking just one button.

For a description on how to install the CyberGate app and use the Open door button please see the  [CyberGate App for Teams](docId\:VT83XIEgHU9122S-Glb5Q). 

***

## Configure the Akuvox doorphone

Complete the following steps in order. All steps are performed in the Akuvox web interface.

***

Connect the Akuvox to the network, power it on, and open a web browser to its IP address. Log in with username `admin` and click **Login**.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/A__5kb7DHAbvq3dyAMYhI-20260521-145438.jpg "Akuvox - Login screen")

The **Intercom-Basic** menu is shown.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/87IqmQXAgVYuFihBPG3m7-20260521-145437.jpg "Akuvox - Intercom - Basic")

***

### Call destination

In the Akuvox web interface, under **Push Button**, add the recipient to call. Use the Teams user address — either `name.name@domain.com` or only the `name.name` portion — and click **Submit**.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/3H35E9BZcg0Q3XSADbGQ--20260521-145437.jpg "Akuvox - Intercom - Basic - Push Button")

***

### SIP configuration

In the Akuvox web interface, navigate to **Account-Basic**.

Provide the following values.

**SIP Account**

| **SIP Account**           |                                                  |
| ------------------------- | ------------------------------------------------ |
| Account                   | Select `Account 1`                               |
| Account Active            | Select `Enabled`                                 |
| Display Label             | A name like `CyberGate` to describe this account |
| Display Name              | Use the same value as **Display Label**          |
| Register Name             | The Username provided by the CyberGate service   |
| User Name                 | The Username provided by the CyberGate service   |
| Password                  | The Password provided by the CyberGate service   |
| **SIP Server 1**          |                                                  |
| Server IP                 | `cybergate.cybertwice.com`                       |
| **Outbound Proxy Server** |                                                  |
| Enable Outbound           | Select `Enabled`                                 |
| Server IP                 | `cybergate.cybertwice.com`                       |
| **Transport Type**        |                                                  |
| Transport Type            | `TCP`                                            |

Click **Submit**.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/AD9SGvKKbAXkl7FEVUSQM-20260521-145436.jpg "Akuvox - Account - Basic")

Under **SIP Account**, the **Status** should change to `Registered`. If it does not, check the account and server details for typos.

***

### Video configuration

In the Akuvox web interface, navigate to **Account-Advanced** and set:

| **Video Codec**  |               |
| ---------------- | ------------- |
| Codec Resolution | Select `720p` |

Click **Submit**.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/H_5LgXRaap1Je3Q2jhl1e-20260521-145434.jpg "Akuvox - Account - Advanced")

***

### Test the Akuvox

Configuration is now complete. Press the button on the Akuvox to initiate a call to the configured Teams user.

::Image[]{src="https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/ClgYSuXn09ihoBRdEWGtT-20260420-134055.jpg" size="50" width="300" height="220" darkWidth="300" darkHeight="220" position="center" showCaption="false"}

If everything is configured correctly, the Teams client notifies the user of an incoming call. Answer it by clicking the camera symbol. The call is established and video is displayed within roughly 3 seconds.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/RaBQfYMIRIl8AFY3eytwE-20260408-125712.jpg)

***

# CyberGate App for Microsoft Teams

The CyberGate App for Microsoft Teams offers more CyberGate features directly from Microsoft Teams. One of these features is the Open-door button. This button can be utilized during a call to CyberGate and lets you open the  the door by clicking just one button.

For a description on how to install the CyberGate app and use the Open door button please see the [CyberGate App for Teams](docId\:VT83XIEgHU9122S-Glb5Q) manual.