--- title: AXIS Network Audio and CyberGate slug: axis-network-audio-and-cybergate docTags: createdAt: 2026-03-12T09:26:15.748Z --- ::::VerticalSplit{layout="middle"} :::VerticalSplitItem ::Image[]{src="https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/rdeQgP-TLD1n6orQ3wp3-_cybergate-axis-audiopdf-0-1.png" size="94" width="528" height="476" position="center" darkWidth="528" darkHeight="476" showCaption="false"} ::: :::VerticalSplitItem ![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/mksDaqeW3m0-3DKF7hADX_cybergate-axis-audiopdf-0-2.png) ::: :::: *** # AXIS Network Audio and CyberGate *** ## Supported AXIS devices This guide uses the following AXIS Network Audio devices to connect to the CyberGate service (from now on named 'CyberGate'): - AXIS C8110 Network Audio Bridge - AXIS C1410 Network Mini Speaker All other AXIS Network Speakers and AXIS Audio System Devices are also compatible with CyberGate. *** ## What this guide covers - **Configure a single AXIS device** — connect a stand-alone AXIS device (the AXIS C1410 Network Mini Speaker in this example) to CyberGate. - **Call the AXIS device from Microsoft Teams** — the additional CyberGate Admin portal configuration needed to call the device *from* Teams. - **Call multiple AXIS devices simultaneously with AXIS Audio Manager Edge** — extend the single-device configuration so that a call also sounds on an AXIS C8110 Network Audio Bridge. Installation of the CyberGate app for Microsoft Teams is highly recommended. Use the app to: - See the status of your device and call the device from Teams with one click - Set your Availability status in a configured CyberGate Multi-ring group with one click *** ## Configure a single AXIS device This part of the guide uses an AXIS C1410 Network Mini Speaker as a stand-alone device connected to CyberGate. *** ### Connect the AXIS device 1. Connect the AXIS device to the network and power it on. 2. Open a web browser to the IP address of the device. 3. Sign in with the configured or supplied password of the AXIS device. ![Audio - Overview](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/GPPjYxSB0wFT73W20wDFj_axis-c1410-audio-overview.jpg "Audio - Overview") *** ### Enable the internal microphone 1. Navigate to the **Audio – Device Settings** menu. 2. Enable the internal microphone input. ![Audio - Device settings](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/bc9gc6AWXb3LYEh_UK8EZ_axis-c1410-audio-device-settings-vol.jpg "Audio - Device settings") *** ### Configure the SIP settings 1. Navigate to the **System – SIP - SIP settings **menu. 2. Provide or change the following information: | Setting | Value | | ------------------------ | ----------------------------------------------- | | Enable SIP | Enable | | Allow incoming SIP calls | Enable | | **Audio** | | | G.722 | Enable G.722 and move it to the top of the list | | Opus | Enable Opus and move it below G.722 | ![System - SIP - Enabled](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/IW6IhXmKo34iVlIy7Ik1a_axis-c1410-system-sip-enabled.jpg "System - SIP - Enabled") ![System - SIP - Audio codecs](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/Wl0VC5XM8EoQqdzN4hL4Y_axis-c1410-system-sip-audio-codecs.jpg "System - SIP - Audio codecs") 3. Click the blue `Save` button when done. *** ### Add the CyberGate SIP account 1. Navigate to **System – SIP - SIP accounts**. 2. Add a new account and provide or change the following information: ![System - SIP - Add account](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/bM87rxlIt0irFlqrlyN6D_axis-c1410-system-sip-accounts-leeg.jpg "System - SIP - Add account") | Setting | Value | | ------------------------- | ------------------------------------------------------------ | | Active | `Enable` | | Make default | `Enable` | | Name | Name this SIP account entry, in this example 'CyberGate' | | User ID | Define a name for this device (spaces not allowed) | | Domain | `cybergate.cybertwice.com` | | Password | Use the Password provided by the CyberGate Management Portal | | Authentication ID | Use the Username provided by the CyberGate Management Portal | | Caller ID | Use the same name as used in the User ID field | | Registrar | `cybergate.cybertwice.com` | | Transport mode | Select TCP | | **Secure SIP (optional)** | | | Transport mode | Select TLS | | Media encryption | SRTP mandatory | ![System - SIP - TCP](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/07SNlCoLxEd28jynGeFeY_axis-c1410-system-sip-accounts-add-vol-1.jpg "System - SIP - TCP") ![System - SIP - TCP](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/KSwSuhS9LCQs_D9j9Sh90_axis-c1410-system-sip-accounts-add-vol-2.jpg "System - SIP - TCP") ![System - SIP - TLS](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/vqsC-TEmU2dqlDKqbyOaK_axis-c1410-system-sip-accounts-add-vol-tls.jpg "System - SIP - TLS") 3. Click the blue `Save` button when done. *** ### Remove the default peer-to-peer account Click on the three vertical dots next to the default peer-to-peer account and select **delete** to remove it. ![System - SIP - Delete p2p](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/IXXPZSRbAwLO2VUhnqClt_axis-c1410-audio-device-settings-vol-delete-p2p.jpg "System - SIP - Delete p2p") ![System - SIP - P2p deleted](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/wiVn5WmZ6247UOomMml6u_axis-c1410-audio-device-settings-vol-p2p-deleted.jpg "System - SIP - P2p deleted") *** ### Add a Microsoft Teams user as call recipient To configure the AXIS device to call a Microsoft Teams user, first add that user as a recipient: 1. Navigate to the **System – Events** menu. 2. Navigate to **Recipients**. ![System - Events - Receiptients](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/U3E-E5y2HgDdtrAZXtcrU_axis-c1410-audio-device-settings-events-reciptients-leeg.jpg "System - Events - Receiptients") 3. Add a new recipient and provide or change the following information: | Setting | Value | | -------------- | ------------------------------------------------------------------------- | | Name | Descriptive name of the recipient | | Type | Change to SIP | | To SIP address | Use the Teams user address with the domain: `cybergate.cybertwice.com` \* | \* For example, the user 'Koos Ridder', with the Teams name: [koos.ridder@mycompany.com](mailto\:koos.ridder@mycompany.com) will translate to this destination address: [koos.ridder@cybergate.cybertwice.com](mailto\:koos.ridder@cybergate.cybertwice.com) ![System - Events - Receiptients - Add Receptient](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/O6vj3CXDuI6ANFSA8x3Zh_axis-c1410-audio-device-settings-events-reciptients-add-vol.jpg "System - Events - Receiptients - Add Receptient") 4. Click the blue `Save` button when done. ![System - Events - Receiptients - Receptient added](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/k5b-Fp1lxCP0DJGMUV1rt_axis-c1410-audio-device-settings-events-reciptients-added.jpg "System - Events - Receiptients - Receptient added") *** ### Create a rule that calls the Teams user 1. Navigate to **Rules** and add a new rule. 2. Provide or change the following information: | Setting | Value | | ------------- | -------------------------------------------------------------------------------- | | Use this rule | Enable | | Name | Descriptive name for the rule, in this example 'Demo rule' | | Condition | Audio detection (example triggers a call to a Teams user when audio is detected) | | Action | Make a call | | Recipient | Select the recipient to call | ![System - Events - Add Event](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/I3yR_VzoWbP6VCHvpp-pb_axis-c1410-audio-device-settings-events-add.jpg "System - Events - Add Event") ![System - Events - Add Event](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/_TaYVueTzOxje88049odl_axis-c1410-audio-device-settings-events-add-leeg.jpg "System - Events - Add Event") 3. Click the blue `Save` button when done. ![System - Events - Event added](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/7k9Lo72osKepKX3kOllNZ_axis-c1410-audio-device-settings-events-vl.jpg "System - Events - Event added") The rule is now in place. As soon as the AXIS speaker detects sound, it triggers an event and calls the configured recipient in Microsoft Teams. You can modify the events to match your needs — this is just an example to create an outgoing call. *** ## Call the AXIS device from Microsoft Teams You can initiate a call from Microsoft Teams *to* the AXIS device. Before calls can be made from Microsoft Teams, additional configuration in the CyberGate Admin portal is necessary. ### The feature configuration script The feature configuration script is a PowerShell script that needs to be executed before certain CyberGate features are available. One of these features is the ability to call devices directly from Teams. :::hint{type="warning"} *Follow the steps in the Feature Configuration script manual:* [Feature Configuration script](docId:9eb9DAh1_cZWRY_ZlTcdq) ::: *** ### Call the device from the Teams Calls menu To initiate a call from Microsoft Teams you can use one of two options: 1. Call the AXIS device using the Teams **Calls** menu. 2. Use the CyberGate for Microsoft Teams app to find the AXIS device and call it with one click. Using the **Calls** menu: 1. Log in to Microsoft Teams and navigate to the **Calls** menu. 2. Type the (display) name of the AXIS device directly in the call field (at 'Type a name'), or search for 'cybergate' to show all of your CyberGate devices. 3. Select the device to call and click the blue `Call` button. A call to the AXIS device is initiated and the device answers automatically. When Multicast is enabled with multiple zones, select the **Dial pad**. With the dial pad, zone features of the AXIS device can be controlled. *** ### Call the device from the CyberGate for Teams app The CyberGate for Teams app offers many features that make working with CyberGate more convenient. One of these features is the ability to initiate calls directly to devices. This eliminates the need to search for your device in the Teams **calls** menu. See this manual for all the information on how to install and use the CyberGate for Teams app: [CyberGate App for Teams](docId\:VT83XIEgHU9122S-Glb5Q) 1. In the CyberGate for Teams app, navigate to **Devices.** 2. Find the AXIS device. 3. Click on the **Connect** button. A call to the AXIS device is initiated and the device answers automatically. When Multicast is enabled with multiple zones, select the **Dial pad**. With the dial pad, zone features of the AXIS device can be controlled. *** ## Call multiple AXIS devices simultaneously with AXIS Audio Manager Edge As an addition to the just completed single-device configuration of the AXIS C1410 Network Mini Speaker, this part of the guide describes the option to also simultaneously call an AXIS C8110 Network Audio Bridge, using AXIS Audio Manager Edge. :::hint{type="info"} The description below assumes that the AXIS C8110 Network Audio Bridge is already connected to the network, in factory defaults and running the same firmware as the AXIS C1410 Network Mini Speaker. ::: *** ### Create an audio site The AXIS C1410 is already connected to CyberGate. 1. Launch the AXIS Audio Manager Edge by clicking the blue button. 2. Name the audio site, in this example 'Demo site'. ![Audio - Overview - Launch AXIS audio manager Edge](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/26xYE-goGRS2AcKawD56j_axis-c1410-launch-aame.jpg "Audio - Overview - Launch AXIS audio manager Edge") ![AXIS audio manager Edge - Name audio site](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/QjAGX9x7bGdMWXPMjkjqu_axis-c1410-aame-name-site.jpg "AXIS audio manager Edge - Name audio site") ![AXIS audio manager Edge - Dashboard](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/zDkI21bV6U-jzfS3AO3j__axis-c1410-aame-dashboard.jpg "AXIS audio manager Edge - Dashboard") *** ### Create a Physical zone 1. Navigate to the **Configuration – Physical zones** menu. 2. Click `+CREATE` to create a Physical zone. ![AXIS audio manager Edge - Assign devices](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/_uJGmAZ8Gy2HG5qJ_-A4J_axis-c1410-aame-create-physical-zone.jpg "AXIS audio manager Edge - Assign devices") 3. Name the Physical zone, in this example 'Demo room 1'. 4. Add the two AXIS devices to the Physical zone by clicking `ADD`. ![AXIS audio manager Edge - Create physical zone](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/y8ayEIBUkyHNpaKjLd0FA_axis-c1410-aame-create-physical-zone-demo-room-1.jpg "AXIS audio manager Edge - Create physical zone") ![AXIS audio manager Edge - Add devices](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/sAqmAK_gpmmza1ocZcQJ-_axis-c1410-aame-demo-room-1-add-devices.jpg "AXIS audio manager Edge - Add devices") 5. AXIS Audio Manager Edge shows all available audio devices on the network. Select the AXIS C1410 and the AXIS C8110 and click `ADD`. ![AXIS audio manager Edge - Add devices](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/_wXb8yJnLjwidTWS0-n8V_axis-c1410-aame-demo-room-1-devices-selected.jpg "AXIS audio manager Edge - Add devices") 6. The AXIS Audio Manager needs access to the devices. Provide the passwords for the devices. ![AXIS audio manager Edge - Authenticate](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/o9d82W994ie9rydJ4aiSX_axis-c1410-aame-demo-room-1-devices-authenticate.jpg "AXIS audio manager Edge - Authenticate") The Physical zone is now added and the devices are configured in the Physical zone. ![AXIS audio manager Edge - Devices added to Physical zone](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/-unlAZ0dJQh9BrsWq90cs_axis-c1410-aame-demo-room-1-devices-added.jpg "AXIS audio manager Edge - Devices added to Physical zone") *** ### Create a Paging zone 1. Navigate to the **Paging – Paging zones** menu. 2. Click `+CREATE` to create a new Paging zone. ![AXIS audio manager Edge - Create paging zone](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/PhMmMp-Sp3A3qVXFg892w_axis-c1410-aame-create-paging-zone.jpg "AXIS audio manager Edge - Create paging zone") 3. Name the Paging zone, in this example 'All demo devices'. ![AXIS audio manager Edge - Name paging zone](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/zodyEu_8WNSVpSRKtn_cg_axis-c1410-aame-create-paging-zone-add.jpg "AXIS audio manager Edge - Name paging zone") 4. Click `ADD` to add the Physical zone to the Paging zone. ![AXIS audio manager Edge - Paging zone - Add Physical Zones](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/IOitNd77Qplo-xJJU36Ry_axis-c1410-aame-create-paging-zone-add-added.jpg "AXIS audio manager Edge - Paging zone - Add Physical Zones") 5. Select the just created Physical zone. ![AXIS audio manager Edge - Paging zone - Add Physical Zones](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/dRhtz6eZOi49snjduom6H_axis-c1410-aame-paging-zone-add-physical-zone.jpg "AXIS audio manager Edge - Paging zone - Add Physical Zones") The Paging zone is now created and configured with the Physical zone. ### Create a Paging source 1. Navigate to the **Paging – Paging sources** menu. 2. Click `+CREATE` to create a new Paging source. :::hint{type="info"} A Paging source is the source where the paging request is coming from. In this example, the AXIS C1410 is connected to CyberGate and is therefore the paging source. ::: 3. Select 'SIP Paging' and name the Paging source, in this example 'Paging'. ![AXIS audio manager Edge - Create Paging source](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/FwMXjHZLiwjGE1m3syjKS_axis-c1410-aame-create-paging-sources.jpg "AXIS audio manager Edge - Create Paging source") ![AXIS audio manager Edge - Name the Paging source](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/HzVxc87wvX6Ed_n1So-_k_axis-c1410-aame-create-paging-sources-add.jpg "AXIS audio manager Edge - Name the Paging source") 4. Click 'Select intermediary device' and select the AXIS C1410. ![AXIS audio manager Edge - Select Paging source device](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/tTSlMYz6BmPSDg7hCX97Y_axis-c1410-aame-paging-sources-select-intermediate.jpg "AXIS audio manager Edge - Select Paging source device") 5. Click `ADD` and select the Paging zone that needs to be paged. ![AXIS audio manager Edge - Select Paging zones](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/GApEHwcFmqvNjtpxV3BMP_axis-c1410-aame-paging-sources-intermediate-selected.jpg "AXIS audio manager Edge - Select Paging zones") ![AXIS audio manager Edge - Select Paging zones - Add](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/K1eXCXSt5RmTIcEl85ysr_axis-c1410-aame-paging-sources-add-paging-zone.jpg "AXIS audio manager Edge - Select Paging zones - Add") The basic configuration of the AXIS Audio Manager Edge is now done. *** ### Verify the result As soon as you call the AXIS C1410 from Microsoft Teams, all audio devices configured in the Paging zone will sound. The AXIS Audio Manager Edge has many more features. For a complete instruction manual, see the [AXIS Audio Manager Edge user manual](https://help.axis.com/en-us/axis-audio-manager-edge). ![AXIS audio manager Edge - Paging set up successfully](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/w3LlhnP3i7dtUjxa12EDv_axis-c1410-aame-paging-sources-paging-zone-added.jpg "AXIS audio manager Edge - Paging set up successfully")