---
title: Behnke and CyberGate
slug: behnke-and-cybergate
docTags: 
createdAt: 2026-07-07T09:20:15.442Z
---

::Image[]{src="https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/ZhxjmR_mM6Dp6jQ9Klij-_benke-serie20.png" size="40" alt="CyberGate Behnke - page 1, image 2" isUploading="false" width="349" height="996" darkWidth="349" darkHeight="996" position="center" showCaption="false"}

***

# Behnke and CyberGate

## Supported Behnke SIP door stations

This document uses the Behnke SIP Door Station series 20 (referred to from here on as "Behnke") to connect to the CyberGate service (referred to from here on as "CyberGate").

Compatible Behnke SIP door stations:

- Behnke SIP intercoms 3.0 - Series 20
- Behnke SIP intercoms 3.0 - Series 40
- Behnke SIP intercoms 3.0 - Series 50

:::hint{type="info"}
*The Behnke door stations are also certified for secure communication with CyberGate. Configure the Behnke on TCP first and test the communication before configuring for TLS.*
:::



***

## Connect to the Behnke web interface

1. Connect the Behnke to the network and power it on.
2. Open a web browser and go to the Behnke's IP address.
3. Sign in with the configured or supplied Behnke password.

The **Basic** configuration page opens.

## Configure the basic SIP account

On the **Basic** configuration page, provide or change the following:

| Basic Settings           |                                                              |
| ------------------------ | ------------------------------------------------------------ |
| Name                     | Enter a name for the SIP account (e.g. CyberGate)            |
| **SIP account 1**        |                                                              |
| Phone number / user name | Use the Username provided by the CyberGate Management Portal |
| User id                  | Use the Username provided by the CyberGate Management Portal |
| Password                 | Use the Password provided by the CyberGate Management Portal |
| Server                   | `cybergate.cybertwice.com`                                   |
| Transmission protocol    | Select TCP                                                   |
| **Button 1**             |                                                              |
| Name                     | Name the user to call                                        |
| Call number              | Teams user name without the domain \*                        |

**\*** The call number is the Teams user name without the domain. For example, the user "John Doe" with the Teams name:

`john.doe@mycompany.com`

translates to this destination address:

`john.doe`

Click **Save** on the left when done.

![CyberGate Behnke - page 6, image 1](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/VT-rmvgyRzD-Y2ktxvhIR_basic-configuration-vol-tcp.jpg "Behnke - Basic configuration")

***

## Enable secure SIP encryption (TLS and SRTP)

When using secure SIP — Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP) — provide the following:

| SIP account 1              |               |
| -------------------------- | ------------- |
| Transmission protocol      | Change to TLS |
| **Encryption**             |               |
| Media encryption           | Select SRTP   |
| Force media encryption     | Select yes    |
| Verify server certificates | Select no     |

Click **Save** on the left when done.

![CyberGate Behnke - page 7, image 1](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/qXgCHN2F_4iLLrcBsIbUS_basic-configuration-vol-tls.jpg "Behnke - TLS and SRTP")

***

## Configure audio and video codecs

1. Go to the **SIP Phone** menu.
2. Provide or change the following:

| Voice codecs               |                        |
| -------------------------- | ---------------------- |
| #1                         | Select G.722           |
| #2                         | Select G.711 u-law     |
| #3                         | Select G.711 A-law     |
| **SIP video**              |                        |
| Video transmission         | Select yes             |
| Preferred video resolution | Select 720P = 1280x720 |
| Maximum framerate          | Select 15 fps          |
| Keyframe rate              | Select high            |

Click **Save** on the left when done.

![CyberGate Behnke - page 8, image 1](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/uL1bTAjQIJjo-EYL59Wtb_sipphone-vol-tcp.jpg "Behnke - Audio and video codecs")

***

## Test the call and open the door

Configuration is now complete. Test the connection to the configured Teams user:

1. Press the call button on the Behnke to initiate a call to the configured Teams user.
2. When the Teams client notifies you of the incoming call, answer it by clicking the handset or camera symbol.
3. The call is established and video is displayed within roughly 3 seconds.

::Image[]{src="https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/Syl7bEEPZG0RY9K8SrruS-20260707-091651.png" size="50" alt="CyberGate Behnke - page 9, image 1" isUploading="false" width="418" height="307" darkWidth="418" darkHeight="307" showCaption="false"}

![CyberGate Behnke - page 9, image 2](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/D5GqzlFeer8bernH09GPq-20260707-091652.png)

4. To open the door from the Teams call, click the three dots (`...`) in the call screen and select **Keypad**.
5. Enter the configured door-release code - the Behnke default is `0#`- to trigger the relay in the Behnke and open the door.

***

# CyberGate App for Microsoft Teams

The CyberGate App for Microsoft Teams offers more CyberGate features directly from Microsoft Teams. One of these features is the Open-door button. This button can be utilized during a call to CyberGate and lets you open the  the door by clicking just one button.

For a description on how to install the CyberGate app and use the Open door button please see the [CyberGate App for Teams](docId\:VT83XIEgHU9122S-Glb5Q) manual.