---
title: Busch-Jaeger and CyberGate
slug: busch-jaeger-and-cybergate
description: CyberGate_ABB-Busch-Jaeger_1.0.0
docTags: 
createdAt: 2026-02-17T10:48:39.839Z
---

::Image[]{src="https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/xD-CSqfIa-rOT0sE2pidj-20260520-094700.png" size="50" width="566" height="1452" darkWidth="566" darkHeight="1452" position="center" showCaption="false"}





# Busch Welcome® IP

For this document we used a Busch Welcome® IP with display (from now on named ‘Outdoor Station’) to connect to the CyberGate service (from now on named ‘CyberGate’).

The tested configuration also features a Smart Access Point Pro. The Outdoor Stations configuration is done from within the Smart Access Point Pro.

This document can be used for *all* Busch Welcome® IP Outdoor Stations.
As the configuration for the Outdoor stations without display differs slightly from Outdoor stations with display both types are described in this manual.

:::hint{type="info"}
*Please upgrade the Outdoor Station to the latest available firmware!*
:::



*Secure communication with CyberGate.*

The Outdoor station is certified for secure communication with CyberGate.
Start by configuring the Outdoor station using TCP first. If the connection and test calls are&#x20;successful, modify the configuration to use secure communication using TLS.

***

## Configure the Outdoor Station

Connect the Outdoor Station to the network, power it on. To configure the Outdoor Station, log in to the Smart Access Point Pro webinterface.

***

Sign in with the configured or supplied password of the Smart Access Point Pro.

When signed-in successfully, the first menu shown is the Main Menu.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/1H859O-nHc3JT43jHU42_-20260520-094706.jpg "Login ")

***

- Click on the Door Entry Sytem button.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/Zasbkj10skNxJmnJi6VMg-20260520-094708.jpg "Main screen")

***

- The Door Entry System screen will show. Select the Outdoor Station to configure

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/CFuhCrzvirnIHrkXyFxqY-20260520-094710.jpg "Select Outdoor station")

***

### SIP configuration

- Click on the SIP client settings to open the SIP settings of the Outdoor Station

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/f7nYQSHRKL26hZxmp9Qiu-20260520-094709.jpg "SIP client settings")

***

For communication over TCP, provide / change the following information:

| **Advanced Settings**  |                                                              |
| ---------------------- | ------------------------------------------------------------ |
| Advanced settings      | Enable the Advanced settings                                 |
| **Device ID & number** |                                                              |
| Call number            | Use the Username provided by the CyberGate Management Portal |
| Domain                 | cybergate.cybertwice.com                                     |
| Display name           | Use the Username provided by the CyberGate Management Portal |
| **SIP account**        |                                                              |
| Username               | Use the Username provided by the CyberGate Management Portal |
| Password               | Use the Password provided by the CyberGate Management Portal |
| **SIP server**         |                                                              |
| IP address             | cybergate.cybertwice.com                                     |
| Port                   | For TCP communication, use 5060                              |
| **SIP protocol**       |                                                              |
| SIP protocol           | Select TCP                                                   |
| **Transport protocol** |                                                              |
| Transport protocol     | Select RTP                                                   |

- Click ‘Save’ button when done.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/VUwf_awtZwxcDrO8Hwhrp-20260520-094713.jpg "SIP client settings TCP")

***

### TLS configuration

For secure communication over TLS, provide / change the following information:

| **SIP server**         |             |
| ---------------------- | ----------- |
| Port                   | Use 5061    |
| **SIP protocol**       |             |
| SIP protocol           | Select TLS  |
| **Transport protocol** |             |
| Transport protocol     | Select sRTP |

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/v_VjIh7Iek4Z55Tp69OUH-20260520-094714.jpg "SIP client settings TLS")

***

### Call destination

Add a call destination for the Outdoor Station.

- Click on Name list
- Click on the ‘+ Add item’ to add a destination to call

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/bdk5Lt5UkgFXdZ7haeKuc-20260520-094701.jpg "Add name")

***

- Provide / change the following information:

| **Type**                  |                                           |
| ------------------------- | ----------------------------------------- |
| Type                      | Select SIP                                |
| **SIP number**            |                                           |
| SIP number                | Teams user name without the domain name\* |
| **Resedent(s)/Tenant(s)** |                                           |
| Last name/Company name    | Last name of the destination to dial      |
| First name                | First name of the destination to dial     |

\* For example, the user ‘Koos Ridder, with the Teams name:

*[koos.ridder@mycompany.com](mailto\:koos.ridder@mycompany.com)*

will translate to this destination address:

*koos.ridder*

Click the ‘Save’ button when done.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/5_5lZiLgjulpiFJYLfQfD-20260520-094701.jpg "Add call destination")

***

After successful adding of the call destination, the destination will be shown on the display of the Outdoor Station.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/Lmz5cOrs772DIg-co3SbF-20260520-094702.jpg "Destination added")

The configuration of an Outdoor Station with buttons instead of a display, follow the next steps to configure the call destination.

***

- Click on the Pushbutton setting

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/y0-N8kS2wkr7vi84asMZO-20260520-094703.jpg "Pushbutton setting")

***

- Provide / change the following information:

| **Pushbutton setting** |                                                                 |
| ---------------------- | --------------------------------------------------------------- |
| 1                      | Teams user name without the domain name, starting with an ‘S’\* |

\* For example, the user ‘Koos Ridder, with the Teams name:

*[koos.ridder@mycompany.com](mailto\:koos.ridder@mycompany.com)*

will translate to this destination address:

*S*:koo&#x73;*.ridder*

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/dzf3jfGelIUE53yw1vpEG-20260520-094704.jpg "Pushbutton destination added")

- Click the ‘Save’ button when done.

The configuration of the Outdoor station is now done.

***

### Testing the Outdoor station

Press on the name of the destination on the Outdoor Station (or on the pushbutton) to initiate a call to the configured Teams User.

If configured correctly, the Teams client will notify you of an incoming call. Answer it by clicking the camera symbol.

::Image[]{src="https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/ClgYSuXn09ihoBRdEWGtT-20260420-134055.jpg" size="50" width="300" height="220" darkWidth="300" darkHeight="220" position="center" showCaption="false"}

The call will be established and video will be displayed within ±3 seconds.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/RaBQfYMIRIl8AFY3eytwE-20260408-125712.jpg)

To open the door from the Teams call, click on Dial pad symbol.
Use the code configured followed by a # (the default code for the Outdoor Station is ‘1’ so ‘1#’), this will trigger the relay in the Outdoor Station and open the door.

***

# CyberGate App for Microsoft Teams

The CyberGate App for Microsoft Teams offers more CyberGate features directly from Microsoft Teams. One of these features is the Open-door button. This button can be utilized during a call to CyberGate and lets you open the  the door by clicking just one button.

For a description on how to install the CyberGate app and use the Open door button please see the [CyberGate App for Teams](docId\:VT83XIEgHU9122S-Glb5Q) manual.&#x20;

