--- title: Castel and Cybergate slug: castel-and-cybergate docTags: createdAt: 2026-05-18T13:36:01.533Z --- ::Image[]{src="https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/oq-xhvcSajdwNxN-nbjJL_xe-video-1b.png" size="40" width="300" height="567" position="center" darkWidth="300" darkHeight="567" showCaption="false"} *** # Castel and Cybergate *** ## Configure the CASTEL XELLIP intercom for CyberGate For this document we used the CASTEL XE VIDEO 1B (from now on referred to as 'Castel') to connect to the CyberGate service (from now on referred to as 'CyberGate'). All other CASTEL XELLIP Audio Video intercoms also work with CyberGate. *** ### Connect to the network and sign in 1. Connect the Castel to the network and power it on. 2. Open a web browser and go to the Castel's IP address. 3. Sign in with the configured or supplied username and password. When you sign in successfully, the **System Information** menu is shown. ![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/u9pTAEeTIF50Y6_EzLSMe_castel-home-leeg.jpg "Castel - Home") *** ### Configure the SIP server 1. Navigate to the **Calls** menu. 2. Set **TCP SIP Port used for the station** to `5060`. 3. Click the blue **Save** button. ![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/4qhNaAYph7Ks00K_A4DwB_castel-calls-vol.jpg "Castel - Calls") 4. Click the blue **+** symbol to add the SIP server. 5. Provide or change the following account parameters: | Account parameters | | | ------------------------------------------- | ---------------------------------------------------------------- | | Label | Label the server `CyberGate` | | Choose transport type for
this account | Change to `TCP` | | Extension number | Use the **Username** provided by the CyberGate Management Portal | | Password | Use the **Password** provided by the CyberGate Management Portal | | Server address 1 | `cybergate.cybertwice.com` | | **Audio codecs and port** | | | Authorized | *Only:* `G722` | | **Video settings** | | | Image resolution | Change to HD (`1280x720`) | 7. Click the blue **Save** button. ![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/odTAg0wci2XZY0mGdCXmJ_castel-calls-newserver-vol.jpg "Castel - Configuration") *** ### Configure the door-open DTMF code 1. Navigate to **Calls > DTMF commands** to configure the DTMF key that opens the door. 2. Click the **+** symbol to add a DTMF code. ![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/YiR0dMhNInwuFfih-5ruB_dtmf-leeg.jpg "Xastel - DTMF commands") 3. Select the DTMF command to use for opening the door — in this example, DTMF command `0`. ![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/G8MYNKM4qQmv-dHicfhWb_dtmf-add-0.jpg "Xastel - DTMF commands - DTMF command 0") 4. In **Label of the relation**, label the door-open action (for example, `Door Open`). 5. Under **List of actions**, click the **+** symbol to add the action. ![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/JIF-anWutEeoS7hC-fsye_dtmf-label.jpg "Xastel - DTMF Label - Add action") 6. Select the **Engage the output** action. ![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/2EVL9SG1r0mNO26GRIlOv_dtmf-select-action.jpg "Xastel - DTMF commands - Select action") 7. Change **During (1/10 sec.)** to `50` (5 seconds door opening, in this example). 8. Click the blue **Memorize** button to save the action. ![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/yVKtqH6dW7rS94x5hjuA9_dtmf-new-action.jpg "Xastel - DTMF commands - New action") 9. Click the blue **Save** button to save the action. ![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/RCn8aEvPNnZsAtitS1uiK_dtmf-vol.jpg "Xastel - DTMF commands - DTMF configured") *** ### Set the Teams call destination 1. Navigate to **Station > Buttons > IP** (in the left column) to configure the number to dial. 2. For **Call 1 sip**, enter the Teams user address without the domain part. For example, the user Koos Ridder with Teams name `koos.ridder@mycompany.com` translates to this destination address: `koos.ridder` 3. Click the blue **Save** button. ![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/8fQ9h8zpbyUfiGuenN6l2_buttons-ip.jpg "Castel - Status - Buttons") *** ## Test the configuration and open the door from Teams Configuration of the Castel is now finished. Press the call button on the Castel to initiate a call to the number configured in the function-key menu. **Expected result:** the call is established and video is displayed within ±3 seconds. ::Image[]{src="https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/7B-RZ4sTg6PGBD8A_q5X2_cybergate-castelpdf-9-0.png" size="50" isUploading="false" width="418" height="307" darkWidth="418" darkHeight="307" showCaption="false"} ![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/IDj39C-9fg0NYaPSzDvkw_cybergate-castelpdf-9-1.png) To open the door from the Teams call: 1. In the call screen, click the three dots (**...**). 2. Select **Keypad**. 3. Enter the code `0`. This triggers the relay in the Castel and opens the door. *** # CyberGate App for Microsoft Teams The CyberGate App for Microsoft Teams offers more CyberGate features directly from Microsoft Teams. One of these features is the Open-door button. This button can be utilized during a call to CyberGate and lets you open the the door by clicking just one button. For a description on how to install the CyberGate app and use the Open door button please see the [CyberGate App for Teams](docId\:VT83XIEgHU9122S-Glb5Q) manual.