---
title: Fasttel Wizard Elite and CyberGate
slug: fasttel-wizard-elite-and-cybergate
docTags: 
createdAt: 2026-07-07T09:10:12.404Z
---

::Image[]{src="https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/ogrUe1pvG8raI4DyTpStc_fasttel.jpg" size="40" isUploading="false" width="666" height="1132" darkWidth="666" darkHeight="1132" position="center" showCaption="false"}

***

## Configure the Fasttel Wizard Elite IP for CyberGate

This document uses the Fasttel Wizard Elite IP FT2501 PVC (from now on named 'Fasttel') to connect to the CyberGate service (from now on named 'CyberGate'). Follow the steps below to configure the Fasttel to connect it to CyberGate.

***

### Connect to the Fasttel web interface

1. Connect the Fasttel to the network and power it on.
2. Open a web browser and browse to the IP address of the Fasttel.
3. Sign in as `admin` with the configured or supplied password of the Fasttel.

When signed in successfully, the first menu shown is the **Status** menu.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/qFE9r5gyF2ePeB36ccPsa_status-nok.jpg "Fasttel - Status")

***

### Add the Teams user to the Phone Directory

1. Navigate to the **Phone Directory** menu.
2. Provide / change the following information:

| **Phone Directory** |                                                    |
| ------------------- | -------------------------------------------------- |
| Display Name        | Enter a name for the account (e.g. `Teams User`)   |
| Phone Number        | Use the Teams user address without the domain part |

:::Paragraph{indent="1"}
For example, the user 'Koos Ridder', with the Teams name [koos.ridder@mycompany.com](mailto\:koos.ridder@mycompany.com), will translate to this destination address: `koos.ridder`
:::

3. Click the green **check** button when done.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/yyw5gWe6fy-e1xc3sHUks_phonedirectory-ingevuld.jpg "Fasttel - Phone Directory")

***

### Configure the SIP connection settings

1. Navigate to the **SIP Connection Settings** menu.
2. Provide / change the following information:

| **Account**       |                                                              |
| ----------------- | ------------------------------------------------------------ |
| Domain            | `cybergate.cybertwice.com`                                   |
| Phone Number      | Use the Username provided by the CyberGate Management Portal |
| Authentication ID | Use the Username provided by the CyberGate Management Portal |
| Password          | Use the Password provided by the CyberGate Management Portal |
| **Registrar**     |                                                              |
| SIP Server        | `cybergate.cybertwice.com`                                   |
| SIP Transport     | Change `UDP` to `TCP`                                        |

3. Click the blue **Apply** button when done.

![](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/bVykdHg9hJCIYUyFfcMNc_sipconnectionsettings-ingevuld.jpg "Fasttel - SIP Connection Settings")

***

### Verify the SIP registration

1. Navigate back to the **Status** menu.
2. Check that the SIP Registration Status shows `Registered` and the Diagnostics Status shows `OK`.

::Image[]{src="https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/VvGrUjKMLXhTS7rwRN_Wo_status-ok.jpg" size="100" alt="Fasttel - SIP Registration Status" isUploading="false" width="3360" height="1826" darkWidth="3360" darkHeight="1826" showCaption="true" position="center"}

Configuration of the Fasttel is now done.

***

## Test the intercom call in Microsoft Teams

1. Press the button on the Fasttel to initiate a call to the configured Teams user.
2. If configured correctly, the Teams client will notify you of an incoming call. Answer it by clicking the **camera** symbol.

The call will be established and video will be displayed within ±3 seconds.

::Image[]{src="https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/fizfVXCrREKyzDTlaSZKh-20260707-090830.png" size="50" alt="CyberGate Fasttel Wizard Elite - page 8, image 1" isUploading="false" width="418" height="307" darkWidth="418" darkHeight="307" showCaption="false"}

![CyberGate Fasttel Wizard Elite - page 8, image 2](https://api.archbee.com/api/optimize/9udbSbjbe1Qxd-sSYHAdw/4aJAfuw7lbE905RW1wp7U-20260707-090830.png)

### Open the door from the Teams call

1. In the call screen, click the three dots (**...**) and select **Keypad**.
2. Enter the configured code (the default code for the Fasttel is `2`). This triggers the relay in the Fasttel and opens the door.

:::hint{type="info"}
*A more convenient way to open the door during a call is to use the CyberGate for Teams app. See the *[CyberGate App for Teams](docId\:VT83XIEgHU9122S-Glb5Q)* manual on how to to install and use the CyberGate for Teams app.*
:::

***

# CyberGate App for Microsoft Teams

The CyberGate App for Microsoft Teams offers more CyberGate features directly from Microsoft Teams. One of these features is the Open-door button. This button can be utilized during a call to CyberGate and lets you open the  the door by clicking just one button.

For a description on how to install the CyberGate app and use the Open door button please see the [CyberGate App for Teams](docId\:VT83XIEgHU9122S-Glb5Q) manual.