CyberGate Purchase and Setup

connect a sip intercom / pager / camera to teams using cybergate introduction with cybergate you can connect a sip audio or video intercom, a sip pager or sip camera to your microsoft teams environment teams users can answer incoming calls or initiate outgoing calls with 2 way audio and live video on a teams desktop client, teams desk phone and the teams smartphone app and control relay switches on the devices (eg to open a door or a gate) about this manual this manual describes the procedure how to purchase and configure cybergate follow the three steps to get cybergate up and running in the default configuration docid\ ma524juznu6zqjc4mcf34 docid\ ma524juznu6zqjc4mcf34 setup cybergate and the connected devices docid\ ma524juznu6zqjc4mcf34 all compatible cybergate brands and links to the installation instructions that are needed to configure the device for use with cybergate important documents for more cybergate information docid\ jr5olbhyazdoo08pjkbkw configure cybergate for your teams tenant, manage subscriptions and connected devices docid 9eb9dah1 czwry zltcdq assign a display name to your connected devices in cybergate the display name is the name of the device that is shown in microsoft teams docid\ bqis0jlckmucnuzpshpas an optional and complementary feature to record audio & video communications from / to your connected devices docid\ cd1t cwmpwanfn25aq5ex a summarisation of the required network settings and troubleshooting suggestions the configuration of the intercom, pager, speaker, camera or amplifier is not described in this manual as each compatible device has its own manual the device configuration manuals can be found on the cybertwice support website https //support cybertwice com prerequisites to be able to purchase and use cybergate, the following prerequisites apply microsoft office 365 business subscription with teams a device (ip intercom, ip pager, ip camera) compatible with cybergate (compatible devices https //support cybertwice com/knowledgebase php?category=2 ) start with the purchase of cybergate in microsoft marketplace microsoft marketplace is the main store for software purchases hosted by microsoft log in to microsoft marketplace with global administrator privileges of your organization! at the end of the purchase & activation process, you will be redirected to the cybergate management portal where you must activate your cybergate subscription please use the same user with global administrator privileges as used to purchase cybergate for this activation step step 1 purchase of cybergate follow the instructions below to purchase cybergate in microsoft marketplace already purchased? skip to docid\ ma524juznu6zqjc4mcf34 click on the following link to go to microsoft marketplace https //marketplace microsoft com search for 'cybergate' you'll find multiple cybergate results depending of the device type you're connecting, choose between cybergate for ip video intercoms with teams cybergate for ip cameras with teams cybergate for ip paging with teams click on 'free trial' to start the purchasing procedure the overview page provides information regarding cybergate, plans, pricing information and reviews click 'get it now' to start the purchasing procedure select the cybergate flex plan and click 'next' select the billing term for pricing check the cybergate pricing page all cybergate billing terms come with a 30 day free trial period you can have one subscription to cybergate and use multiple devices with that subscription the 'number of users' can be read as the 'number of devices' used with this subscription you can always modify the amount of devices on this subscription later on in the cybergate management portal make sure that 'auto renew' is 'on' (the 1st month is a free trial period, and subscriptions auto renew until cancelled) select the 'number of users' (read number of devices) if your tenant has an azure subscription, you'll be offered the option to purchase cybergate in azure payment will be handled through the azure subscription payment via azure? see docid\ ma524juznu6zqjc4mcf34 for instructions how to continue purchase cybergate when done, click 'next' review the details (address & payment method) you can also add a new payment method if no payment method is available when done, click 'accept agreement & place order' the microsoft marketplace will redirect you to the cybergate management portal where you can activate your cybergate purchase log in with a user with global administrator privileges of your organization, this is mandatory to activate cybergate click 'activate' to activate your cybergate subscription it will take you to the dashboard of the admin portal the cybergate management portal will open and show the license overview continue with docid the cybergate management portal will open and show the license overview purchase in microsoft azure in azure, the cybergate offer will be opened automatically select a resource group for your cybergate purchase or create a new resource group name the cybergate subscription select the billing term and payment method for pricing check the cybergate pricing page all cybergate billing terms come with a 30 day free trial period you can have one subscription to cybergate and use multiple devices on that subscription the 'user count' can be read as the 'number of devices' used with this subscription you can always modify the amount of devices on this subscription later on, in the cybergate management portal select the number of users make sure that 'recurring billing' is 'on' (the 1st month is a free trial period, and subscriptions auto renew until cancelled) when finished, click 'review + subscribe' review all details, accept the terms of use and click 'subscribe' wait for the subscription to finish click 'configure account now' to finish the configuration of cybergate azure marketplace will redirect you to the cybergate management portal where you can activate your cybergate purchase log in with a user with global administrator privileges of your organization, this is mandatory to activate cybergate view the subscription details and click 'activate' this will take you to the dashboard of the admin portal the cybergate management portal will open and show the license overview continue with docid\ ma524juznu6zqjc4mcf34 step 2 configure cybergate in the management portal the cybergate management portal can be accessed here https //admin cybergate cybertwice com the portal is divided into multiple sections, shown in the sidebar follow the steps in this chapter for the basic configuration of cybergate for a detailed description of the cybergate management portal, please see the docid\ jr5olbhyazdoo08pjkbkw steps to follow provide admin consent provide admin consent to cybergate this has to be done by a global administrator network settings configure the public wan ip address that the device uses to connect to cybergate device settings create a device in cybergate this will generate the details needed to configure the devices' sip settings continue with the device configuration using the device specific cybergate manual provide admin consent global settings in the section 'global' you have to grant cybergate limited access to your azure environment this is mandatory to be able to call teams users in your organisation use the 'provide admin consent' button to grant the set of access rights you have to be a global administrator to provide admin consent! follow the steps to provide consent to your tenant navigate to basic network for the next step network settings one of the security measures of cybergate is a white list that contains the public wan ip addresses used to connect to cybergate in order for a device to register with cybergate, the public wan ip address your device is using to connect to cybergate has to be configured in the basic network menu click 'add wan ip address or range' the setting is saved automatically add the wan ip address (optional define a range of addresses) add an optional description and / or location click basic device for the next step device settings in the section 'device' you will need to add a 'device' for each intercom/pager/camera you are using on this subscription it will automatically generate a sip username and sip password that has to be used in your sip device configuration click 'add device' configure display name (a descriptive name for this device) type (intercom, pager or camera) location (location of the device) click 'add' to add this device each device added shows authentication username the username is necessary when configuring the sip device password the password is necessary when configuring the sip device use the blue copy buttons to conveniently copy the username and password in the device configuration when configuring your device the authentication username and the password are necessary to successfully register the device to cybergate the display name field will show the device name and will also show an exclamation mark the device will be able to call to microsoft teams, but will show the name 'intercom' instead of the custom display name until you execute the powershell script that can be downloaded on this page see the docid 9eb9dah1 czwry zltcdq for instructions on how to modify the display name from the default 'intercom' to the display name given continue with docid\ ma524juznu6zqjc4mcf34 step 3 configure the device now that cybergate is ready, the next thing to do is configure the device this step is done in the devices' own web interface as each make / model device has its own configuration method, there are manuals for all certificated devices available https //support cybertwice com/knowledgebase php?category=2 manufacturers of compatible devices 2n fanvil abb fasttel akuvox fermax algo grandstream alphatech hanwha amphitech mobotix axis portadial avigilon robin barix suprema bas ip valcom behnke verkada castel zenitel commend dnake doorbird ipdoor when the instructions in the device installation manual are followed successfully, cybergate is up and running and the device will be able to call microsoft teams users cybergate management portal see the seperate document on all features of the cybergate management portal docid\ jr5olbhyazdoo08pjkbkw