2N IP Intercom

Version: 1.0.6
Date: August 6, 2025
Product: CyberTwice CyberGate with 2N IP Intercoms

---

2N IP Intercom Overview

This document uses the 2N IP One as the reference device to connect to CyberGate.

Compatibility

All 2N IP Intercoms are compatible with CyberGate and support:

Feature	Support
2-way audio	✅ All models
Video (outgoing)	✅ Models with built-in camera
2-way video	✅ 2N IP Style only

Security Features

The 2N IP Intercoms support secure connections to CyberGate using:

• SIP TLS (Transport Layer Security)
• SRTP (Secure Real-time Transport Protocol)

Note: The 2N IP Style interface differs slightly from other 2N intercoms. Not all screenshots represent the 2N IP Style.

Important: Please ensure the 2N intercom has the latest available firmware installed.

Document Contents

Section	Description
Configuration Steps	Steps to configure the 2N for CyberGate
Secure Connection	Enable encrypted SIP-TLS connection
Video Settings	Configure video codec settings
Directory Setup	Set up call destinations
Testing	Verify the configuration
Appendix: CyberGate App	Installation and usage of the CyberGate Teams app

CyberGate Teams App Features

The CyberGate app for Microsoft Teams provides:

• 🚪 Open door — Click a button to open the intercom door during a call
• 📊 Device status — View device online/offline status and initiate calls with one click
• 👥 Availability — Set your status in CyberGate Multi-ring groups

Recommendation: Installation of the CyberGate app for Microsoft Teams is highly recommended.

---

Configuration Steps

Step 1: Connect to the 2N

1. Connect the 2N to the network
2. Power it on
3. Open a web browser and navigate to the device's IP address
4. Sign in as 'admin' with the configured or supplied password

After successful login, the start screen will appear.

---

Step 2: Configure SIP Settings

1. Click on the blue 'Calling' tile
2. Select 'SIP 1'

Configure the following settings:

Device Identity

Field	Value
Display name	Use a descriptive name for this account
Phone Number (ID)	Use the Username from CyberGate Management Portal
Domain	cybergate.cybertwice.com

Authentication

Field	Value
Use Authentication ID	✅ Enable
Authorization ID	Use the Username from CyberGate Management Portal
Password	Use the Password from CyberGate Management Portal

SIP Proxy

Field	Value
Proxy Address	cybergate.cybertwice.com

SIP Registrar

Field	Value
Registration Enabled	✅ Enable
Registrar Address	cybergate.cybertwice.com

Advanced Settings (Standard Connection)

Field	Value
SIP Transport Protocol	TCP

3. Click 'Save' to register the 2N to CyberGate over TCP

---

Step 3: Enable Secure Connection (Optional)

For a secure connection, modify the following fields:

SIP Proxy

Field	Value
Proxy Port	5061 (or keep 'Default')

SIP Registrar

Field	Value
Registrar Port	5061 (or keep 'Default')

Advanced Settings

Field	Value
SIP Transport Protocol	TLS
Lowest Allowed TLS Version	TLS 1.2
Receive Encrypted Calls Only (SRTP)	✅ Enable
Encrypt Outgoing Calls (SRTP)	✅ Enable

Click 'Save' to register the 2N to CyberGate over TLS.

---

Step 4: Configure Video Settings

1. Navigate to 'Video'
2. Configure the following settings:

Video Codecs

Field	Value
H.263+	❌ Disable
H.263	❌ Disable
H.265	❌ Disable
H.264 Video Parameters	VGA (640x480) or higher resolution when available

Bidirectional Video (2N IP Style only)

Field	Value
Enable Incoming Video	✅ Enable
Display Outgoing Video	✅ Enable

---

Step 5: Configure Directory (Call Destinations)

1. Navigate to the light-blue 'Directory' section
2. Select 'Users'

In this section, you'll define one or more people to call.

3. Configure the following settings:

User Basic Information

Field	Value
Name	Descriptive name for this directory entry

User Phone Numbers

Field	Value
Phone Number	Teams user address (see format below)

Phone Number Format

Use the format: sip:first.last@cybergate.cybertwice.com

Example:
For Teams user Koos Ridder with email koos.ridder@mycompany.com
Enter: sip:koos.ridder@cybergate.cybertwice.com

4. Click 'Save' to save the directory entry

---

Step 6: Configure Quick Dial Button

1. Navigate to the blue 'Calling' section
2. Select 'Dialing'
3. Using the '+' symbol, add the directory item you just created to the Quick Dial Buttons

This way, pressing the button on the 2N will create an outgoing call to the Teams user.

---

Testing the Configuration

Configuration of the 2N is now complete!

Making a Test Call

1. Press the button on the 2N to initiate a call to the configured Teams user
2. If configured correctly, the Teams client will notify you of an incoming call
3. Answer the call by clicking:
   • The phone icon for audio only, or
   • The camera symbol to initiate two-way video (for IP Style)
4. The call will be established and video will be displayed

Opening the Door

To open the door from the Teams call:

1. Click the 'Dial Pad' button in the Teams call bar
2. Press 0* (by default) to trigger the relay of the 2N and open the door

Tip: For an easier door-opening experience, install the CyberGate Teams app which provides a dedicated Open Door button.

---

Quick Reference

CyberGate Connection Details

Setting	Value
Domain	cybergate.cybertwice.com
Proxy Address	cybergate.cybertwice.com
Registrar Address	cybergate.cybertwice.com
SIP Transport (Standard)	TCP
SIP Transport (Secure)	TLS
TLS Port	5061
Minimum TLS Version	TLS 1.2

Teams User Address Format

sip:username@cybergate.cybertwice.com

Replace username with the Teams user's email prefix (the part before @).

Recommended Video Settings

Setting	Value
Codec	H.264
Resolution	VGA (640x480) or higher
H.263/H.263+/H.265	Disabled

---

Document History

Version	Date	Author	Change
1.0.0	—	KR	Initial version
1.0.6	2025-08-06	KR	Current version