Doorbird IP Video Doorstation

Version: 1.0.3 ENG
Date: November 7, 2024
Product: CyberTwice CyberGate with Doorbird IP Video Doorstation

---

Doorbird IP Video Doorstation Overview

This document uses the Doorbird D1101V Brushed V2A running firmware version 000131 as the reference device.

Compatible Doorbird Models

The following Doorbird Doorstations are compatible with CyberGate:

Series	Models
D11x	D1101V and related models
D10x	D101, D102, etc.
D20x	D201, D202, etc.
D21x	D211, D212, etc.
BirdGuard	B10x series

Important: All Doorstations must be running firmware version 000131 or higher.

Document Contents

Section	Description
Configuration Steps	Steps to configure the Doorbird for CyberGate
Testing the Configuration	Making a test call and opening the door
Appendix: CyberGate App	Installation and usage of the CyberGate Teams app

CyberGate Teams App Features

The CyberGate app for Microsoft Teams provides:

• 🚪 Open door — Click a button to open the intercom door during a call
• 📊 Device status — View device online/offline status and initiate calls with one click
• 👥 Availability — Set your status in CyberGate Multi-ring groups

Recommendation: Installation of the CyberGate app for Microsoft Teams is highly recommended.

---

Configuration Steps

Step 1: Connect to the Doorbird

1. Connect the Doorbird to the network
2. Power it on
3. Open a web browser and navigate to: https://webadmin.doorbird.com
4. Login with the Administrator credentials (see the Doorbird Digital Passport for these credentials)

After successful login, you’ll be redirected to the Overview page.

---

Step 2: Configure SIP Number (Call Destination)

1. Navigate to Favorites → SIP Numbers

2. Click ‘Add’ to add the call destination

3. Configure the following settings:

Field	Value
Name	Name of the recipient
SIP Address	Teams user address with transport parameter (see format below)

SIP Address Format

Use the format: name.name@cybergate.cybertwice.com;transport=tcp

Example:
For Teams user John Doe with email john.doe@mycompany.com
Enter: john.doe@cybergate.cybertwice.com;transport=tcp

4. Click ‘Save’

---

Step 3: Configure SIP Settings

1. Navigate to Expert Settings → SIP Settings

2. Configure the following settings:

Field	Value
Enabled	Enable SIP
SIP Proxy	cybergate.cybertwice.com;transport=tcp
SIP User	Use the Username from CyberGate Management Portal
SIP Password	Use the Password from CyberGate Management Portal
DTMF	Enable DTMF

3. Click ‘Save’

---

Step 4: Configure Schedule for Doorbell

1. Navigate to Expert Settings → Schedule for doorbell

2. Configure the schedule:

Field	Value
Schedule for actions	Select ‘SIP call’
Hours and days	Select the hours and days that the Doorbird should call the Teams user(s)

The basic configuration of the Doorbird is now complete!

---

Testing the Configuration

Making a Test Call

1. Press the button on the Doorbird to call the Teams recipient

2. If configured correctly, the Teams client will notify you of an incoming call

3. Answer the call by clicking the pick-up symbol

4. The call will be established and video will display within approximately 3 seconds

Opening the Door via Keypad

1. During the call, click on the three dots (…) in the call screen

2. Select ‘Keypad’

3. Enter the configured door code (default for Doorbird is 123#)

4. This will trigger the relay in the Doorbird and open the door

---

Quick Reference

CyberGate Connection Details

Setting	Value
SIP Proxy	cybergate.cybertwice.com;transport=tcp
Transport	TCP
Default Door Code	123#

Teams User Address Format

username@cybergate.cybertwice.com;transport=tcp

Replace username with the Teams user’s email prefix (the part before @).

---

Appendix - CyberGate Teams App

Requirements

To use the CyberGate App, you need a subscription to one of the following CyberGate SaaS solutions:

• ✅ CyberGate for IP Cameras with Teams
• ✅ CyberGate for IP Paging with Teams
• ✅ CyberGate for IP Intercoms with Teams

App Features Overview

The CyberGate Teams app provides three main features:

Feature	Description
Availability	Set your availability status in Multi-ring groups
Devices	View device status and initiate calls with one click
Door Open	Open doors during calls with a single button click

---

Installation

How to Install

1. Open Microsoft Teams and click on the ‘Apps’ button in the sidebar

2. Search for ‘cybergate’

3. Click ‘Add’ to add CyberGate to Microsoft Teams

Note: You may be asked to provide consent for basic permissions (View your basic profile, Maintain access to data you have given it access to). Accept these permissions to use the app.

4. After installation, the CyberGate app will open and show the availability menu

5. Pin the app (recommended): Right-click on the CyberGate icon and select ‘Pin’

---

Feature 1: Availability

How It Works

The CyberGate app uses the same credentials as Microsoft Teams and automatically retrieves information about Multi-ring groups you belong to.

Example Scenario

In this example, the user koos.ridder@cybertwice.com is part of two Multi-ring groups:

Group	Members	User Role
Sales personnel group	3 users	Supervisor (*)
The wall group	2 users	Normal user

User Roles

Role	Permissions
Supervisor	Can set availability for ALL users in the group, can add/remove users
Normal User	Can only set their OWN availability status

Availability Status

Status	Effect
Available	You can be called by CyberGate
Unavailable	You won’t be called by CyberGate

Note: Availability status changes take effect immediately.

Tip: To configure the supervisor role for a Multi-ring group, use the CyberGate Management Portal.

---

Feature 2: Devices

How It Works

The Devices menu shows an overview of all configured devices in your Tenant, sorted by location. You can filter results to find specific devices.

Device Tile Information

Each device tile displays:

Information	Description
Device Type	Intercom, camera, or audio/paging
Device Name	Configured name of the device
Online Status	Whether the device is online or offline
Recording Status	Whether recording is enabled
Two-Way Video	Whether two-way video is configured

Connect Button

If a device is configured to receive calls from Microsoft Teams, a Connect button will appear. Clicking this button initiates a call to the device.

Note: The devices shown to a user can be limited using the Device access settings in the CyberGate Management Portal.

---

Feature 3: Door-Open Button

Introduction

During a call between the intercom and a Teams user, you can easily open the door by clicking a button on the sidebar.

How to Activate

Step 1: Configure Open Door Code

1. Log in to the CyberGate Management Portal

2. Navigate to Basic → Device

3. Click the blue edit button to open device details

4. Fill in the ‘Open door code’

Important: The ‘Open door code’ must match the configured open door code in the intercom device!

5. Click the blue ‘Update’ button

Step 2: Add CyberGate to a Call

1. Make a call from the intercom to your Teams client and accept the call

2. Click on the ‘Apps’ icon in the top bar

3. Add CyberGate — a dialog will open

4. Press ‘Save’ to continue

Step 3: Use the Door-Open Button

1. A sidebar opens on the left of the call window with the Open door button

2. Click the button to open the door

3. End the call when finished

Tip: The Open door button can be added to all future calls by clicking on the CyberGate icon in the top bar during any call.

---

Document History

Version	Date	Author	Change
1.0.0	2021-12-16	KR	Initial version
1.0.1	2021-12-17	KR	Added configuration steps
1.0.3	2024-11-07	KR	Fixed text and added CyberGate app appendix