2N and CyberGate

cybertwice configure 2n for cybergate cybergate microsoft teams is the hub for team collaboration in microsoft office 365 that integrates people content, conversations and tools your team needs via the cybergate application that runs in microsoft azure you can now connect 2n ip intercoms to your microsoft teams environment a 2n ip intercom can set up a call with audio and video to microsoft teams users and answer incoming calls from teams using the teams desktop client, teams desk phone or teams smartphone app for instructions on how to purchase and configure the cybergate service, see our docid\ ma524juznu6zqjc4mcf34 2n ip intercoms for this document we used an 2n ip one (from now on named ‘2n’) to connect to the cybergate service (from now on named ‘cybergate’) all 2n ip intercoms are compatible with cybergate and will allow you to have 2 way audio, video (if equipped with a build in camera) and 2 way video in case of the 2n ip style the 2n ip intercoms are also able to setup a secure connection to cybergate using sip tls and srtp the 2n ip style interface differs slightly from the other 2n intercoms so not all screenshots represent the 2n ip style please make sure the 2n intercom has the latest available firmware installed this manual also contains an appendix install the cybergate app it describes the installation and usage of the cybergate app for microsoft teams use the cybergate app for microsoft teams to open the door of the intercom by simply clicking on an open door button see the status of your intercom and calling the intercom from teams by clicking on just one button set your availability status in a configured cybergate calling group with one click installation of the cybergate app for microsoft teams is highly recommended follow the next steps to configure the 2n to connect it to cybergate connect to the 2n connect the 2n to the network, power it on and open a web browser to its ip address sign in as ‘admin’ with the configured or supplied password of the 2n after successful login the start screen will show sip configuration click on the blue ‘calling’ tile and select ‘sip 1’ provide the following information device identity display name use descriptive name for this account phone number (id) use the username provided by the cybergate management portal domain cybergate cybertwice com authentication use authentication id enable authorization id use the username provided by the cybergate management portal password use the password provided by the cybergate management portal sip proxy proxy address cybergate cybertwice com sip registrar registration enabled enable registrar address cybergate cybertwice com advanced settings sip transport protocol select tcp click ‘save’ to register the 2n to cybergate over tcp when a secure connection is required, modify the following fields sip proxy proxy port 5061 instead of 5060 (or keep it ‘default’) sip registrar registrar port 5061 instead of 5060 (or keep it ‘default’) advanced settings sip transport protocol select tls lowest allowed tls version select tls 1 2 receive encrypted calls only (srtp) enable encrypt outgoing calls (srtp) enable click ‘save’ to register the 2n to cybergate over tls sip codecs navigate to ‘video’ provide / change the following information video codecs h 263+ disable h 263 disable h 265 disable h 264 video parameters select vga (640x480) or higher resolution when available bidirectional video (2n ip style only) enable incoming video enable display outgoing video enable calling configuration navigate to the light blue ‘directory’ section and select ‘users’ in this section you’ll define one or more people to call provide / change the following information user basic information name descriptive name for this directory entry user phone numbers phone number teams user to call in the format sip\ first for example, the user ‘koos ridder’, with the teams name mailto\ koos ridder\@mycompany com will translate to this destination address sip mailto\ koos ridder\@cybergate cybertwice com click the ‘save’ button to save navigate to the blue ‘calling’ section and select ‘dialing’ using the ‘+’ symbol, add the just created directory item to the quick dial buttons this way a push on the button of the 2n will create an outgoing call to the teams user configuration of the 2n is done testing the configuration press the button on the 2n to initiate a call to the configured teams user if configured correctly, the teams client will notify you of an incoming call answer it by clicking the phone horn or camera symbol (to initiate two way video for the ip style) the call will now be established and video will be displayed to open the door from the teams call, use ‘dial pad’ button in the teams bar and click 0 (by default) to trigger the relay of the 2n and open the door cybergate app for microsoft teams the cybergate app for microsoft teams offers more cybergate features directly from microsoft teams one of these features is the open door button this button can be utilized during a call to cybergate and lets you open the the door by clicking just one button for a description on how to install the cybergate app and use the open door button please see the docid\ vt83xieghu9122s glb5q manual