Akuvox and CyberGate

cybergate microsoft teams is the hub for team collaboration in microsoft office 365 that integrates people, content, conversations and tools your team needs via the cybergate application that runs in microsoft azure you can now connect an akuvox sip video doorphone to your microsoft teams environment microsoft teams users can answer incoming intercom calls – with 2 way audio and live video – on the teams desktop client, teams desk phone or teams smartphone app and open the door for visitors for instructions on how to purchase and configure the cybergate service, see our tech note 'connect a sip intercom to ms teams using the cybergate service' ( https //support cybertwice com/knowledgebase php?article=6 ) cybertwice configure the akuvox sip video doorphone for the cybergate servicegf2 akuvox sip video doorphone for this document we used the akuvox r26c sip video doorphone (from now on named 'akuvox') other akuvox sip video doorphones from the r2x series will also be able to connect to the cybergate service (from now on named 'cybergate') follow the next steps to configure the akuvox to connect it to cybergate this manual also contains an appendix install the cybergate app it describes the installation and usage of the cybergate app for microsoft teams use the cybergate app for microsoft teams to open the door of the intercom by simply clicking on an open door button see the status of your intercom and calling the intercom from teams by clicking on just one button set your availability status in a configured cybergate multi ring group with one click installation of the cybergate app for microsoft teams is highly recommended connect the akuvox connect the akuvox to the network, power it on and open a web browser to its ip address log in as 'admin' and click 'login' \[image cybergate akuvox page 3, image 1] file cybergate akuvox pdf 2 0 png cybertwice configure the akuvox sip video doorphone for the cybergate servicegf3 the 'intercom basic' menu will be shown at 'push button' add the recipient to call use the teams user address (either mailto\ name name\@domain com or only the 'name name' part) and click 'submit' \[image cybergate akuvox page 4, image 1] file cybergate akuvox pdf 3 0 png \[image cybergate akuvox page 4, image 2] file cybergate akuvox pdf 3 1 png cybertwice configure the akuvox sip video doorphone for the cybergate servicegf4 navigate to the menu 'account basic' \[image cybergate akuvox page 5, image 1] file cybergate akuvox pdf 4 0 png cybertwice configure the akuvox sip video doorphone for the cybergate servicegf5 provide the following information sip account account select account 1 account active select 'enabled' display label use a name like 'cybergate' to describe this account display name use the same name as used at 'display label' register name use the username provided by the cybergate service user name use the username provided by the cybergate service password use the password provided by the cybergate service sip server 1 sip server 1 server ip cybergate cybertwice com outbound proxy server outbound proxy server enable outbound select 'enabled' server ip cybergate cybertwice com transport type transport type transport type use tcp click 'submit' at 'sip account', the status should change to 'registered' if this is not the case, check the account and server details for possible typos \[image cybergate akuvox page 6, image 1] file cybergate akuvox pdf 5 0 png cybertwice configure the akuvox sip video doorphone for the cybergate servicegf6 navigate to the menu 'account advanced' modify the following video codec codec resolution select the 720p resolution click 'submit' \[image cybergate akuvox page 7, image 1] file cybergate akuvox pdf 6 0 png cybertwice configure the akuvox sip video doorphone for the cybergate servicegf7 configuration is now done press the button on the akuvox to initiate a call to the configured teams user if configured correctly, the teams client will notify you of an incoming call answer it by clicking the camera symbol the call will be established and video will be displayed within ±3 seconds \[image cybergate akuvox page 8, image 1] file cybergate akuvox pdf 7 0 png \[image cybergate akuvox page 8, image 2] file cybergate akuvox pdf 7 1 png cybertwice configure the akuvox sip video doorphone for the cybergate servicegf8