Akuvox and CyberGate
akuvox sip video doorphone this guide was written and tested with the akuvox r26c sip video doorphone other akuvox sip video doorphones from the r2x series are also able to connect to cybergate after setting up the axis intercom, please install the cybergate app for microsoft teams use the cybergate app for microsoft teams to open the door of the intercom by simply clicking on an open door button see the status of your intercom and calling the intercom from teams by clicking on just one button set your availability status in a configured cybergate multi ring group with one click installation of the cybergate app for microsoft teams is highly recommended configure the akuvox doorphone complete the following steps in order all steps are performed in the akuvox web interface connect the akuvox to the network, power it on, and open a web browser to its ip address log in with username admin and click login the intercom basic menu is shown call destination in the akuvox web interface, under push button , add the recipient to call use the teams user address — either name name\@domain com or only the name name portion — and click submit sip configuration in the akuvox web interface, navigate to account basic provide the following values sip account sip account account select account 1 account active select enabled display label a name like cybergate to describe this account display name use the same value as display label register name the username provided by the cybergate service user name the username provided by the cybergate service password the password provided by the cybergate service sip server 1 server ip cybergate cybertwice com outbound proxy server enable outbound select enabled server ip cybergate cybertwice com transport type transport type tcp click submit under sip account , the status should change to registered if it does not, check the account and server details for typos video configuration in the akuvox web interface, navigate to account advanced and set video codec codec resolution select 720p click submit test the akuvox configuration is now complete press the button on the akuvox to initiate a call to the configured teams user if everything is configured correctly, the teams client notifies the user of an incoming call answer it by clicking the camera symbol the call is established and video is displayed within roughly 3 seconds cybergate app for microsoft teams the cybergate app for microsoft teams offers more cybergate features directly from microsoft teams one of these features is the open door button this button can be utilized during a call to cybergate and lets you open the the door by clicking just one button for a description on how to install the cybergate app and use the open door button please see the cybergate app for teams docid\ vt83xieghu9122s glb5q manual