Algo and CyberGate

configure the algo sip video intercom for the cybergate service microsoft teams is the hub for team collaboration in microsoft office 365 that integrates people, content, conversations and tools your team needs via the cybergate application that runs in microsoft azure you can now connect an algo sip video intercom to your microsoft teams environment microsoft teams users can answer incoming intercom calls – with 2 way audio and live video – on the teams desktop client, teams desk phone or teams smartphone app and open the door for visitors cybergate is a subscription based software as a service (saas) hosted in azure with cybergate there is no need to set up a hosting environment, no need to download or install any software from cybertwice or a 3rd party, no need to install additional virtual machines, no need for a session border controller (sbc) or extra licenses for your existing sbc no need to get additional pstn like phone numbers for your sip intercoms for instructions on how to purchase and configure the cybergate service, see our tech note https //support cybertwice com/knowledgebase php?article=6 https //support cybertwice com/knowledgebase php?article=6 algo sip video intercom for this document we used an algo 8039 sip video intercom (from now on named 'algo') to connect to the cybergate service (from now on named 'cybergate') follow the next steps to configure the algo to connect it to cybergate this manual also contains an appendix install the cybergate app it describes the installation and usage of the cybergate app for microsoft teams use the cybergate app for microsoft teams to open the door of the intercom by simply clicking on an open door button see the status of your intercom and calling the intercom from teams by clicking on just one button set your availability status in a configured cybergate multi ring group with one click installation of the cybergate app for microsoft teams is highly recommended connect the algo connect the algo to the network, power it on and open a web browser to its ip address and sign in with the configured or supplied password of the algo when signed in successfully, the first menu shown is the basic settings sip menu \[image cybergate algo page 4, image 1] file cybergate algo pdf 3 0 png \[image cybergate algo page 4, image 2] file cybergate algo pdf 3 1 png provide the following information sip sip domain cybergate cybertwice com sip extension use the username provided by the cybergate management portal authentication id use the username provided by the cybergate management portal authentication password use the password provided by the cybergate management portal extension to dial 123 the extension to dial is the default number to dial when the 'call' button on the algo is pushed click the save button when done \[image cybergate algo page 5, image 1] file cybergate algo pdf 4 0 png navigate to the menu basic settings video and change the following information sip video settings sip video capacity change to auto sip video stream change to auto negotiation click the save button when done \[image cybergate algo page 6, image 1] file cybergate algo pdf 5 0 png navigate to the menu advanced settings advanced sip \[image cybergate algo page 7, image 1] file cybergate algo pdf 6 0 png change the following information general sip transportation change to tcp click the save button when done \[image cybergate algo page 8, image 1] file cybergate algo pdf 7 0 png configuration of the algo is now finished pressing the call button on the algo will initiate a call to the number you've configured as 'extension to dial' in the basic settings sip menu as this number (123) is not a valid teams user within your teams environment, you must configure a multi ring group via the cybergate management portal the multi ring group enables you to 'translate' the dialed number (123) to one or more valid and existing teams user(s) https //admin cybergate cybertwice com log in to the admin portal using a microsoft account with admin privileges and navigate to the multi ring settings menu click the blue 'add multi ring group' button and provide the following information name enter 123 (the number the algo dials) description describe this multi ring group click the blue 'save' button when done \[image cybergate algo page 9, image 1] file cybergate algo pdf 8 0 png the multi ring group is now created add the person or persons you would like to be notified when a person rings the algo use the first part of the teams user name, so don't add the domain name as it will be added automatically \[image cybergate algo page 10, image 1] file cybergate algo pdf 9 0 png \[image cybergate algo page 10, image 2] file cybergate algo pdf 9 1 png the configuration is now done the following sequence will take place when pressing the call button on the algo the algo will place a call to the cybergate using the number 123 the cybergate will answer the call to 123, recognizes the 123 number as a 'multi ring group' the cybergate checks what teams user(s) to call (as configured in the multi ring group) and will place the call to all teams users in this group the first teams user that answers the incoming call in teams (by clicking the pick up symbol) will be connected to the algo the call will be established and video will be displayed within ±3 seconds to open the door from the teams call, click on the three dots ( ) in the call screen and select the 'keypad' use the '6' code as configured in the algo, this will trigger the relay in the algo and open the door \[image cybergate algo page 11, image 1] file cybergate algo pdf 10 0 png \[image cybergate algo page 11, image 2] file cybergate algo pdf 10 1 png