Axis cameras and CyberGate

axis cameras and cybergate for this document the following axis camera is used to connect to the cybergate service (from now on named 'cybergate') axis m1075 l box camera this document applies to all recent axis cameras that offer sip support for a complete overview of all certified axis cameras, visit the following website and apply a search filter for ' sip ' link to axis cameras https //www axis com/support/tools/product selector after setting up the axis intercom, please install the cybergate app for microsoft teams use the cybergate app for microsoft teams to see the status of your camera and calling the camera from teams by clicking on just one button set your availability status in a configured cybergate calling group with one click installation of the cybergate app for microsoft teams is highly recommended connect the axis connect the axis to the network, power it on, and open a web browser to its ip address sign in with the configured or supplied password of the axis sip connection navigate to the system sip menu provide / change the following information sip settings enable sip enable allow incoming sip calls enable audio and video g 722 enable g 722 and move it to the top of the list opus enable opus and move it below g 722 click the yellow 'save' button when done sip accounts navigate to sip accounts click on the three vertical dots and select delete to remove the default peer to peer account after deleting the peer to peer account, add a new account provide / change the following information active enable make default enable answer automatically enable name name this sip account entry, in this example 'cybergate' user id define a name for this camera (spaces not allowed) domain cybergate cybertwice com password use the password provided by the cybergate management portal authentication id use the username provided by the cybergate management portal caller id use the same name as used in the user id field registrar cybergate cybertwice com transport mode select tcp secure sip (optional) transport mode select tls media encryption srtp mandatory video resolution 1280x720 click the yellow 'save' button when done audio settings navigate to audio device settings enable the internal microphone input call destination and rules events navigate to system events navigate to recipients to create a call destination click 'add recipient' provide / change the following information name descriptive name of the recipient type change to sip/vms sip / vms select sip to sip address use the teams user address with the domain cybergate cybertwice com for example, the user 'koos ridder', with the teams name koos ridder\@mycompany com mailto\ koos ridder\@mycompany com will translate to this destination address koos ridder\@cybergate cybertwice com mailto\ koos ridder\@cybergate cybertwice com click the yellow 'save' button when done navigate to the rules click 'add rule' provide / change the following information use this rule enable name descriptive name for the rule, in this example 'demo rule' condition audio detection (example triggers a call to a teams user when audio is detected) action make a call recipient select the recipient to call click the yellow 'save' button when done the rule is in place as soon as the axis camera detects sound, it will trigger the event and call the configured recipient in microsoft teams you can modify the events to match your needs, as this is just an example of how to create an outgoing call it is also possible to initiate a call from microsoft teams to the axis camera before calls can be initiated from microsoft teams to the axis, additional configuration in the cybergate admin portal is necessary see the cybergate management portal device docid\ jr5olbhyazdoo08pjkbkw manual on how to enable the 'teams to device' feature to initiate a call from microsoft teams, use the cybergate for microsoft teams app cybergate app for microsoft teams the cybergate app for microsoft teams offers more cybergate features directly from microsoft teams one of these features is the option to initiate a call from teams to a device such as the axis camera for a description on how to install the cybergate app and use the device calling feature, please see the cybergate app for teams docid\ vt83xieghu9122s glb5q manual