AXIS Network Audio and CyberGate

cybertwice configure axis network audio for the cybergate service cybergate microsoft teams is the hub for team collaboration in microsoft office 365 that integrates people, content, conversations and tools your team needs via the cybergate application that runs in microsoft azure you can now connect axis network audio devices to your microsoft teams environment microsoft teams users can set up calls to axis network audio devices – with 2 way audio – on the teams desktop client, teams desk phone or teams smartphone app cybergate is a subscription based software as a service (saas) hosted in azure with cybergate there is no need to setup a hosting environment no need to download or install any software from cybertwice or a 3rd party no need to install additional virtual machines no need for a session border controller (sbc) or extra licenses for your existing sbc no need for to get additional pstn like phone numbers for your sip intercoms for instructions on how to purchase and configure the cybergate service, see our docid\ ma524juznu6zqjc4mcf34 axis network audio for this document the following axis netwerk audio devices are used to connect to the cybergate service (from now on named ‘cybergate’) axis c8110 network audio bridge axis c1410 network mini speaker all other axis network speakers and axis audio system devices are also compatible with cybergate single device configuration the first part of this manual (red section) describes the axis devices as stand alone devices connected to cybergate for this part of the manual an axis c1410 network mini speaker is used simultaneous call multiple devices using axis audio manager edge the second part in this manual (green section) describes the additional configuration of multiple axis devices connected in axis audio manager edge as an addition to the single device configuration of the axis c1410 network mini speaker it describes the option to also simultaneous call an axis c8110 network audio bridge this manual contains an appendix install the cybergate app it describes the installation and usage of the cybergate app for microsoft teams use the cybergate app for microsoft teams to see the status of your device and calling the device from teams by clicking on just one button set your availability status in a configured cybergate multi ring group with one click installation of the cybergate app for microsoft teams is highly recommended single device configuration for this part of the manual an axis c1410 network mini speaker is used connect the axis connect the axis to the network, power it on and open a webbrowser to its ip address sign in with the configured or supplied password of the axis \[image cybergate axis audio page 4, image 1] file cybergate axis audio pdf 3 0 png navigate to the audio device settings menu enable the internal microphone input \[image cybergate axis audio page 5, image 1] file cybergate axis audio pdf 4 0 png \[image cybergate axis audio page 5, image 2] file cybergate axis audio pdf 4 1 png navigate to the system sip menu provide / change the following information sip settings enable sip enable allow incoming sip calls enable audio g 722 enable g 722 and move it to the top of the list opus enable opus and move it below g 722 \[image cybergate axis audio page 6, image 1] file cybergate axis audio pdf 5 0 png \[image cybergate axis audio page 6, image 2] file cybergate axis audio pdf 5 1 png click the blue ‘save’ button when done navigate to sip accounts \[image cybergate axis audio page 7, image 1] file cybergate axis audio pdf 6 0 png \[image cybergate axis audio page 7, image 2] file cybergate axis audio pdf 6 1 png add a new account provide / change the following information active enable make default enable name name this sip account entry, in this example ‘cybergate’ user id defne a name for this camera (spaces not allowed) domain cybergate cybertwice com password use the password provided by the cybergate management portal authentication id use the username provided by the cybergate management portal caller id use the same name as used in the user id feld registrar cybergate cybertwice com transport mode select tcp secure sip (optional) transport mode select tls media encryption srtp mandatory \[image cybergate axis audio page 8, image 1] file cybergate axis audio pdf 7 0 png cybertwice configure axis network audio for the cybergate service 8 \[image cybergate axis audio page 9, image 1] file cybergate axis audio pdf 8 0 png \[image cybergate axis audio page 9, image 2] file cybergate axis audio pdf 8 1 png click the blue ‘save’ button when done \[image cybergate axis audio page 10, image 1] file cybergate axis audio pdf 9 0 png \[image cybergate axis audio page 10, image 2] file cybergate axis audio pdf 9 1 png click on the three vertical dots and select delete to remove the default peer to peer account \[image cybergate axis audio page 11, image 1] file cybergate axis audio pdf 10 0 png \[image cybergate axis audio page 11, image 2] file cybergate axis audio pdf 10 1 png navigate to the sytem events menu navigate to recipients \[image cybergate axis audio page 12, image 1] file cybergate axis audio pdf 11 0 png \[image cybergate axis audio page 12, image 2] file cybergate axis audio pdf 11 1 png add a new recipient provide / change the following information name descriptive name of the recipient type change to sip to sip address use the teams user address with the domain cybergate cybertwice com for example, the user ‘koos ridder, with the teams name mailto\ koos ridder\@mycompany com will translate to this destination address mailto\ koos ridder\@cybergate cybertwice com click the blue ‘save’ button when done \[image cybergate axis audio page 13, image 1] file cybergate axis audio pdf 12 0 png cybertwice configure axis network audio for the cybergate service 13 \[image cybergate axis audio page 14, image 1] file cybergate axis audio pdf 13 0 png \[image cybergate axis audio page 14, image 2] file cybergate axis audio pdf 13 1 png navigate to rules and add a new rule provide / change the following information use this rule enable name descriptive name for the rule, in this example ‘demo rule’ condition audio detection (example triggers a call to a teams user when audio is detected) action make a call recipient select the recipient to call \[image cybergate axis audio page 15, image 1] file cybergate axis audio pdf 14 0 png click the blue ‘save’ button when done the rule is in place as soon as the axis speaker detects sound, it will trigger an event and call the configured recipient in microsoft teams you can modify the events to match your needs as this is just an example to create an outgoing call \[image cybergate axis audio page 16, image 1] file cybergate axis audio pdf 15 0 png \[image cybergate axis audio page 16, image 2] file cybergate axis audio pdf 15 1 png it is also possible to initiate a call from microsoft teams to the axis speaker before calls can be initiated from microsoft teams to the axis, additional configuration in the cybergate admin portal is necessary https //admin cybergate cybertwice com log in to the admin portal using a microsoft account with admin privileges and navigate to the basicdevice menu it displays the device that is used to configure the axis if the display name of the device shows the warning symbol, it is necessary to download and run the feature configuration powershell script if no warning sign is shown, skip this step click on the blue ‘download’ button to download the script open powershell on your pc with administrator privileges run the ‘featureconfiguration ps1’ script ( / featureconfiguration ps1) when it asks to authenticate, use the same microsoft account as used to log in to the cybergate admin portal \[image cybergate axis audio page 17, image 1] file cybergate axis audio pdf 16 0 png after the script is executed successfully the warning symbol is gone \[image cybergate axis audio page 18, image 1] file cybergate axis audio pdf 17 0 png \[image cybergate axis audio page 18, image 2] file cybergate axis audio pdf 17 1 png to initiate a call from microsoft teams you can use one of two options call the axis using the teams calls menu use the cybergate for microsoft teams app to find the axis and call with just one click using the calls menu login to microsoft teams and navigate to the ‘calls’ menu you can either type the (display)name of the axis directly in the call field (at ‘type a name’) or search for ‘cybergate’ it will show all of your cybergate devices select the pager to call and click the blue ‘call’ button a call to the axis will be initiated and the axis will answer automatically when multicast is enabled with multiple zones, select the ‘dial pad’ with the dial pad, zone features of the axis can be controlled a more convenient way of initiating a call is using the cybergate for microsoft teams app see the appendix in this document for installation and operating instructions \[image cybergate axis audio page 19, image 1] file cybergate axis audio pdf 18 0 png \[image cybergate axis audio page 19, image 2] file cybergate axis audio pdf 18 1 png simultaneous call multiple devices using axis audio manager edge as an addition to the just completed single device configuration of the axis c1410 network mini speaker this part of the manual describes the option to also simultaneous call an axis c8110 network audio bridge the description below assumes that the axis c8110 network audio bridge is already connected to the network, in factory defaults and is running the same firmware as the axis c1410 network mini speaker the axis c1410 is already connected to cybergate launch the axis audio manager edge by clicking the blue button name the audio site, in this example ‘demo site’ \[image cybergate axis audio page 20, image 1] file cybergate axis audio pdf 19 0 png \[image cybergate axis audio page 20, image 2] file cybergate axis audio pdf 19 1 png when logged in, the dashboard is shown navigate to the configuration physical zones menu click ‘+create’ to create a physical zone \[image cybergate axis audio page 21, image 1] file cybergate axis audio pdf 20 0 png \[image cybergate axis audio page 21, image 2] file cybergate axis audio pdf 20 1 png name the physical zone, in this example ‘demo room 1’ add the two axis devices to the physical zone by clicking ‘add’ \[image cybergate axis audio page 22, image 1] file cybergate axis audio pdf 21 0 png \[image cybergate axis audio page 22, image 2] file cybergate axis audio pdf 21 1 png the axis will show all available audio devices on the network select the axis c1410 and the axis c8110 and click ‘add’ the axis audio manager needs access to the devices provide the passwords for the devices \[image cybergate axis audio page 23, image 1] file cybergate axis audio pdf 22 0 png \[image cybergate axis audio page 23, image 2] file cybergate axis audio pdf 22 1 png the physical zone is added and the devices are configured in the physical zone navigate to the paging paging zones menu click ‘+create’ to create a new paging zone \[image cybergate axis audio page 24, image 1] file cybergate axis audio pdf 23 0 png \[image cybergate axis audio page 24, image 2] file cybergate axis audio pdf 23 1 png name the paging zone, in this example ‘all demo devices’ click ‘add’ to add the physical zone to the paging zone \[image cybergate axis audio page 25, image 1] file cybergate axis audio pdf 24 0 png \[image cybergate axis audio page 25, image 2] file cybergate axis audio pdf 24 1 png select the just created physical zone the paging zone is now created and configured with the physical zone \[image cybergate axis audio page 26, image 1] file cybergate axis audio pdf 25 0 png \[image cybergate axis audio page 26, image 2] file cybergate axis audio pdf 25 1 png navigate to the paging paging sources menu click ‘+create’ to create a new paging source a paging source is the source where the paging request is coming from in this example, the axis c1410 is connected to cybergate and thus the paging source select ‘sip paging’ and name the paging source, in this example ‘paging’ \[image cybergate axis audio page 27, image 1] file cybergate axis audio pdf 26 0 png \[image cybergate axis audio page 27, image 2] file cybergate axis audio pdf 26 1 png click ‘select intermediary device’ to select the axis c1410 select the axis c1410 \[image cybergate axis audio page 28, image 1] file cybergate axis audio pdf 27 0 png \[image cybergate axis audio page 28, image 2] file cybergate axis audio pdf 27 1 png click ‘add’ to select the paging zone that needs to be paged select the paging zone \[image cybergate axis audio page 29, image 1] file cybergate axis audio pdf 28 0 png \[image cybergate axis audio page 29, image 2] file cybergate axis audio pdf 28 1 png the basic configuration of the axis audio manager edge is now done as soon as you call the axis c1410 from microsoft teams, all audio devices configured in the paging zone will sound the axis audio manager edge has many more features, for a complete instruction manual please visit the following site https //help axis com/en us/axis audio manager edge \[image cybergate axis audio page 30, image 1] file cybergate axis audio pdf 29 0 png