AXIS Intercoms and CyberGate

configure the axis network video doorstation for the cybergate service axis network video doorstation for this document the axis a8207 ve mk ii network video doorstation (from now on named ‘axis’) is used to connect to the cybergate service (from now on named ‘cybergate’) this manual also applies to the following axis video doorstations running axis os 11 axis i8116 e axis i7010 ve axis i8016 lve after setting up the axis intercom, please install the cybergate app for microsoft teams use the cybergate app for microsoft teams to open the door of the intercom by simply clicking on an open door button see the status of your intercom and calling the intercom from teams by clicking on just one button set your availability status in a configured cybergate calling group with one click installation of the cybergate app for microsoft teams is highly recommended follow the next steps to configure the axis to connect it to cybergate connect the axis login as ‘root’ with the configured password the 'status' menu opens navigate the communication sip menu, select ‘start new configuration’ and click ‘start’ enable sip and allow incoming sip calls and click ‘next’ select the registered account type and click ‘next’ create a registered account by filling in the following information name name of the sip account, in this example ‘cybergate’ user id use the username provided by the cybergate service domain use the domain name of your organisation password use the password provided by the cybergate service click ‘next’ configure dtmf by filling in the following information dtmf description name the action that is triggered by dtmf sequence enter the character that is used to open the door rule name name the open door rule click ‘next’ create the contact to call when the button is pressed by filling in the following information first name the first name of the contact last name the last name of the contact sip address use the teams user name followed by the domain ‘cybergate cybertwice com’ \<name name>@cybergate cybertwice com for example, the user ‘koos ridder, with the teams name mailto\ koos ridder\@mycompany com will translate to this destination address mailto\ koos ridder\@cybergate cybertwice com click ‘next’ test your setup with the yellow phone symbol if it rings the teams user and has audio and video, click ‘next’ setting up the axis is done secure connection to cybergate by default the axis uses tcp to connect to cybergate if you need the communication to be secure it will need to use sip tls to connect to cybergate securely via sip tls, navigate to the menu communication sip and close the setup assistant navigate to ‘communication sip accounts’ click on the three vertical dots at the end of your sip account to edit it scroll down and modify the following information transport mode change to tls tls version select v1 2 media encryption change to srtp mandatory client certifcate change to default (self assigned) click the save button to confirm these settings ensure that the sip traffic and the audio / video are encrypted after configuration, press the button on the axis to call the teams recipient if configured correctly, the teams client will notify you of an incoming call answer it by clicking the answer button the call will be established and video will be displayed within ±3 seconds to open the door from the teams call, click ‘dial pad’ on top of the active call screen use the dtmf code (as configured before) to open the door cybergate app for microsoft teams the cybergate app for microsoft teams offers more cybergate features directly from microsoft teams one of these features is the open door button this button can be utilized during a call to cybergate and lets you open the the door by clicking just one button for a description on how to install the cybergate app and use the open door button please see the docid\ vt83xieghu9122s glb5q manual