Castel and Cybergate

microsoft teams is the hub for team collaboration in microsoft office 365 that integrates the people, content, conversations and tools your team needs via the cybergate application that runs in microsoft azure you can connect a castel xellip audio video intercom to your microsoft teams environment microsoft teams users can answer incoming intercom calls — with 2 way audio and live video — on the teams desktop client, teams desk phone or teams smartphone app, and open the door for visitors for instructions on how to purchase and configure the cybergate service, see cybergate purchase and setup docid\ ma524juznu6zqjc4mcf34 configure the castel xellip intercom for cybergate for this document we used the castel xe video 1b (from now on referred to as 'castel') to connect to the cybergate service (from now on referred to as 'cybergate') all other castel xellip audio video intercoms also work with cybergate connect to the network and sign in connect the castel to the network and power it on open a web browser and go to the castel's ip address sign in with the configured or supplied username and password when you sign in successfully, the system information menu is shown configure the sip server navigate to the calls menu set tcp sip port used for the station to 5060 click the blue save button click the blue + symbol to add the sip server provide or change the following account parameters account parameters label label the server cybergate choose transport type for this account change to tcp extension number use the username provided by the cybergate management portal password use the password provided by the cybergate management portal on the same screen, set the server, audio, and video settings setting value server address 1 cybergate cybertwice com audio codecs and port authorized only g722 video settings image resolution change to hd ( 1280x720 ) click the blue save button configure the door open dtmf code navigate to calls > dtmf commands to configure the dtmf key that opens the door click the + symbol to add a dtmf code select the dtmf command to use for opening the door — in this example, dtmf command 0 in label of the relation , label the door open action (for example, door open ) under list of actions , click the + symbol to add the action select the engage the output action change during (1/10 sec ) to 50 (5 seconds door opening, in this example) click the blue memorize button to save the action click the blue save button to save the action set the teams call destination navigate to station > buttons > ip (in the left column) to configure the number to dial for call 1 sip , enter the teams user address without the domain part for example, the user koos ridder with teams name koos ridder\@mycompany com translates to this destination address koos ridder click the blue save button test the configuration and open the door from teams configuration of the castel is now finished press the call button on the castel to initiate a call to the number configured in the function key menu expected result the call is established and video is displayed within ±3 seconds to open the door from the teams call in the call screen, click the three dots ( ) select keypad enter the code 0 this triggers the relay in the castel and opens the door