CASTEL and CyberGate

cybertwice configure the castel xellip audio video intercom for the cybergate service cybergate microsoft teams is the hub for team collaboration in microsoft office 365 that integrates people, content, conversations and tools your team needs via the cybergate application that runs in microsoft azure you can now connect a castel xellip audio video intercom to your microsoft teams environment microsoft teams users can answer incoming intercom calls – with 2 way audio and live video – on the teams desktop client, teams desk phone or teams smartphone app and open the door for visitors cybergate is a subscription based software as a service (saas) hosted in azure with cybergate there is no need to setup a hosting environment, no need to download or install any software from cybertwice or a 3rd party, no need to install additional virtual machines, no need for a session border controller (sbc) or extra licenses for your existing sbc no need for to get additional pstn like phone numbers for your sip intercoms for instructions on how to purchase and configure the cybergate service, see our tech note ‘connect a sip intercom to ms teams using the cybergate service’ ( https //support cybertwice com/knowledgebase php?article=6 https //support cybertwice com/knowledgebase php?article=6 ) castel xellip audio video intercom for this document we used the castel xe video 1b (from now on named ‘castel’) to connect to the cybergate service (from now on named ‘cybergate’) all other castel xellip audio video intercoms will also work with cybergate follow the next steps to configure the castel to connect it to cybergate this manual also contains an appendix install the cybergate app it describes the installation and usage of the cybergate app for microsoft teams use the cybergate app for microsoft teams to open the door of the intercom by simply clicking on an open door button see the status of your intercom and calling the intercom from teams by clicking on just one button set your availability status in a configured cybergate multi ring group with one click installation of the cybergate app for microsoft teams is highly recommended connect the castel connect the castel to the network, power it on and open a webbrowser to its ip address sign in with the configured or supplied username and password of the castel when successfully signed in successfully, the first menu shown is the system information menu \[image cybergate castel page 3, image 1] file cybergate castel pdf 2 0 png navigate to the calls menu provide the following information tcp sip port used for the station 5060 click the blue save button when done \[image cybergate castel page 4, image 1] file cybergate castel pdf 3 0 png \[image cybergate castel page 4, image 2] file cybergate castel pdf 3 1 png click the blue ‘+’ symbol to add the sip server provide / change the following information account parameters label label the server ‘cybergate’ choose transport type for this account change to tcp extension number use the username provided by the cybergate management portal password use the password provided by the cybergate management portal \[image cybergate castel page 5, image 1] file cybergate castel pdf 4 0 png cybertwice gf5 configure the castel xellip audio video intercom for the cybergate service server address 1 cybergate cybertwice com audio codecs and port authorized only g722 video settings image resolution change to hd (1280x720) click the blue ‘save’ button when done \[image cybergate castel page 6, image 1] file cybergate castel pdf 5 0 png navigate to calls dtmf commends to configure the dtmf key to open the door add a dtmf code by clicking on the ‘+’ symbol select the dtmf command to us to open the door (in this example dtmf command 0) provide the following information label of the relation label the door open action (door open) at ‘list of actions’, click op the ‘+’ symbol to add the action \[image cybergate castel page 7, image 1] file cybergate castel pdf 6 0 png \[image cybergate castel page 7, image 2] file cybergate castel pdf 6 1 png \[image cybergate castel page 7, image 3] file cybergate castel pdf 6 2 png select the ‘engage the output’ action change the following information during (1/10 sec ) change to 50 (for 5 seconds door opening) in this example click the blue ‘memorize’ button to save the action \[image cybergate castel page 8, image 1] file cybergate castel pdf 7 0 png \[image cybergate castel page 8, image 2] file cybergate castel pdf 7 1 png click on the blue ‘save’ button to save the action navigate to station buttons ip (in the left column) to configure the number to dial provide the following information call 1 sip use the teams user address without the domain part for example, the user ‘koos ridder, with the teams name mailto\ koos ridder\@mycompany com will translate to this destination address koos ridder click the blue ‘save’ button when done \[image cybergate castel page 9, image 1] file cybergate castel pdf 8 0 png \[image cybergate castel page 9, image 2] file cybergate castel pdf 8 1 png configuration of the castel is now finished pressing the call button on the castel will initiate a call to the number that is configured in the function key menu the call will be established and video will be displayed within ±3 seconds to open the door from the teams call, click on the three dots ( ) in the call screen and select the ‘keypad’ use the ‘0’ code, this will trigger the relay in the castel and open the door \[image cybergate castel page 10, image 1] file cybergate castel pdf 9 0 png \[image cybergate castel page 10, image 2] file cybergate castel pdf 9 1 png