Fasttel Wizard Elite and CyberGate

this technote describes how to configure a fasttel wizard elite ip intercom for the cybergate service, so that microsoft teams users can answer intercom calls — with two way audio and live video — and open the door for visitors it is intended for administrators who manage the fasttel intercom and the cybergate service for instructions on how to purchase and configure the cybergate service, see cybergate purchase and setup docid\ ma524juznu6zqjc4mcf34 configure the fasttel wizard elite ip for cybergate this document uses the fasttel wizard elite ip ft2501 pvc (from now on named 'fasttel') to connect to the cybergate service (from now on named 'cybergate') follow the steps below to configure the fasttel to connect it to cybergate connect to the fasttel web interface connect the fasttel to the network and power it on open a web browser and browse to the ip address of the fasttel sign in as admin with the configured or supplied password of the fasttel when signed in successfully, the first menu shown is the status menu cybergate fasttel wizard elite page 3, image 1 cybergate fasttel wizard elite page 3, image 2 add the teams user to the phone directory navigate to the phone directory menu provide / change the following information phone directory display name enter a name for the account (e g teams user ) phone number the teams user name to call, without the @domain part so instead of \<name name>@\<your domain com> , enter only \<name name> click the green check button when done cybergate fasttel wizard elite page 4, image 1 cybergate fasttel wizard elite page 4, image 2 configure the sip connection settings navigate to the sip connection settings menu cybergate fasttel wizard elite page 5, image 1 provide / change the following information account domain cybergate cybertwice com phone number use the username provided by the cybergate management portal authentication id use the username provided by the cybergate management portal password use the password provided by the cybergate management portal registrar sip server cybergate cybertwice com sip transport change udp to tcp click the blue apply button when done cybergate fasttel wizard elite page 6, image 1 verify the sip registration navigate back to the status menu check that the sip registration status shows registered and the diagnostics status shows ok cybergate fasttel wizard elite page 7, image 1 configuration of the fasttel is now done test the intercom call in microsoft teams press the button on the fasttel to initiate a call to the configured teams user if configured correctly, the teams client will notify you of an incoming call answer it by clicking the camera symbol the call will be established and video will be displayed within ±3 seconds open the door from the teams call in the call screen, click the three dots ( ) and select keypad enter the configured code (the default code for the fasttel is 2 ) this triggers the relay in the fasttel and opens the door cybergate fasttel wizard elite page 8, image 1 cybergate fasttel wizard elite page 8, image 2