FERMAX and CyberGate

configure the fermax video meet panel for the cybergate service microsoft teams is the hub for team collaboration in microsoft office 365 that integrates people,content, conversations and tools your team needs via the cybergate application that runs in microsoft azure you can now connect a fermax video meet panel to your microsoft teams environment microsoft teams users can answer incoming intercom calls – with 2 way audio and live video – on the teams desktop client, teams desk phone or teams smartphone app and open the door for visitors cybergate is a subscription based software as a service (saas) hosted in azure with cybergate there is no need to set up a hosting environment no need to download or install any software from cybertwice or a 3rd party no need to install additional virtual machines no need for a session border controller (sbc) or extra licenses for your existing sbc no need to get additional pstn like phone numbers for your sip intercoms for instructions on how to purchase and configure the cybergate service, see our docid\ ma524juznu6zqjc4mcf34 fermax video meet panel for this document we used the fermax 1/w video meet panel (from now on named 'fermax') to connect to the cybergate service (from now on named 'cybergate') follow the next steps to configure the fermax to connect it to cybergate connect the fermax connect the fermax to the network, power it on and open a web browser to its ip address sign in as 'admin' with the configured or supplied password of the fermax when signed in successfully, the first menu shown is the device menu navigate to the menu general change the following information general settings apartment change to 1 video resolution change to 1280x720 click the save button when done navigate to the menu sip provide / change the following information sip settings enable sip enable sip sip server sip\ cybergate cybertwice com domain cybergate cybertwice com sip user use the username provided by the cybergate management portal sip pass use the password provided by the cybergate management portal click the save button when done navigate to the menu sip call provide / change the following information sip call apartment 1 number sip 123\@cybergate cybertwice com click the save button when done configuration of the fermax is now complete pressing the call button on the fermax will initiate a call to the number configured in the advanced menu at 'url' as this number (123) is not a valid teams user within your teams environment, you must configure a multi ring group via the cybergate management portal the multi ring group enables you to 'translate' the dialled number (123) to one or more valid and existing teams user(s) navigate to the following url https //admin cybergate cybertwice com log in to the admin portal using a microsoft account with admin privileges and navigate to the multi ring settings menu click the blue 'add multi ring group' button and provide the following information name enter 123 (the number the fermax dials) description describe this multi ring group click the blue 'save' button when done the multi ring group is now created add the person or persons you would like to be notified when a visitor rings the fermax use the first part of the teams username, so do not add the domain name as it will be added automatically the configuration is now complete the following sequence will take place when pressing the call button on the fermax the fermax will place a call to cybergate using the number 123 cybergate will answer the call to 123 and recognise 123 as a 'multi ring group' cybergate checks which teams user(s) to call (as configured in the multi ring group) and will place the call to all teams users in this group the first teams user that answers the incoming call in teams (by clicking the pick up symbol) will be connected to the fermax the call will be established and video will be displayed within ±3 seconds to open the door from the teams call, click on the three dots ( ) in the call screen and select 'keypad' use either the '#' or the ' ' code; this will trigger the relay in the fermax and open the door