FERMAX and CyberGate

how cybergate connects the fermax panel to microsoft teams configure the fermax panel to connect to cybergate for this document we used the fermax 1/w video meet panel (from now on named 'fermax') to connect to the cybergate service (from now on named 'cybergate') follow the next steps to configure the fermax to connect it to cybergate connect to the fermax web interface connect the fermax to the network and power it on open a web browser and navigate to the ip address of the fermax sign in as admin with the configured or supplied password of the fermax when signed in successfully, the first menu shown is the device menu configure the general settings of the fermax navigate to the general menu change the following information general settings apartment change to 1 video resolution change to 1280x720 click the save button when done configure the sip settings of the fermax navigate to the sip menu provide / change the following information sip settings enable sip enable sip sip server sip\ cybergate cybertwice com domain cybergate cybertwice com sip user use the username provided by the cybergate management portal sip pass use the password provided by the cybergate management portal click the save button when done configure the sip call settings of the fermax navigate to the sip call menu provide / change the following information sip call apartment 1 number sip 123\@cybergate cybertwice com click the save button when done configuration of the fermax is now complete pressing the call button on the fermax will initiate a call to the number configured in the advanced menu at 'url' create a call group in the cybergate management portal as this configured number (123) is not a valid teams user within your teams environment, you must configure a call group via the cybergate management portal the call group enables you to 'translate' the dialed number (123) to one or more valid and existing teams user(s) see the manual cybergate call group settings docid\ tr1fizxgrshmxfhyfvnzj on this site on how to create a call group what happens when a visitor presses the call button? the following sequence will take place when pressing the call button on the fermax the fermax will place a call to cybergate using the number 123 cybergate will answer the call to 123 and recognise 123 as a call group cybergate checks which teams user(s) to call (as configured in the call group) and will place the call to all teams users in this group the teams user that answers the incoming call in teams (by clicking the pick up symbol) will be connected to the fermax the call will be established and video will be displayed within ±3 seconds open the door from the teams call in the call screen, click on the three dots ( ) and select keypad use either the # or the code; this will trigger the relay in the fermax and open the door a more convenient way to open the door during a call is to use the cybergate for teams app see the cybergate app for teams docid\ vt83xieghu9122s glb5q manual on how to to install and use the cybergate for teams app cybergate app for microsoft teams the cybergate app for microsoft teams offers more cybergate features directly from microsoft teams one of these features is the open door button this button can be utilized during a call to cybergate and lets you open the the door by clicking just one button for a description on how to install the cybergate app and use the open door button please see the cybergate app for teams docid\ vt83xieghu9122s glb5q manual