Fasttel FT800 or FT600 and CyberGate

connect a fasttel ft800 or ft600 intercom to microsoft teams this technote describes how to configure a fasttel ft800 or fasttel ft600 intercom to connect to microsoft teams using the cybergate service microsoft teams users can answer incoming intercom calls — with 2 way audio and live video — on the teams desktop client, teams desk phone or teams smartphone app, and open the door for visitors for instructions on how to purchase and configure the cybergate service, see cybergate purchase and setup docid\ ma524juznu6zqjc4mcf34 what this technote covers this document uses the fasttel ft800 and the fasttel ft600 (each from now on named 'fasttel') to connect to the cybergate service (from now on named 'cybergate') the configuration differs per model fasttel ft800 docid 2bbgbz69y7coi3a3qpnja fasttel ft600 docid 2bbgbz69y7coi3a3qpnja configure the fasttel ft800 follow the steps in this section to configure the fasttel ft800 to connect it to cybergate if you have a fasttel ft600, skip to fasttel ft600 docid 2bbgbz69y7coi3a3qpnja sign in to the ft800 web interface connect the fasttel to the network and power it on open a web browser to the ip address of the fasttel sign in as admin with the configured or supplied password of the fasttel when signed in successfully, the first menu shown is the intercom basic menu fasttel ft800 intercom basic enable two way video (intercom basic) provide the following information two way video enabled enable the two way video option to show the teams video on the display of the intercom (optional) click the blue 'submit' button when done fasttel ft800 intercom basic (configured) set the display theme to directory (setting key/display) navigate to the setting key/display menu fasttel ft800 setting key/display cybergate fasttel ft800 page 5, image 1 cybergate fasttel ft800 page 5, image 2 change the following information theme theme change to 'directory' click the blue 'submit' button when done fasttel ft800 setting key/display directory selected cybergate fasttel ft800 page 6, image 1 add a teams user to the directory (directory user) navigate to the directory user menu fasttel ft800 directory user (unconfigured) click the blue '+ add' button to add a user to the directory fasttel ft800 directory user add user (unconfigured) cybergate fasttel ft800 page 7, image 1 cybergate fasttel ft800 page 7, image 2 provide the following information user basic name descriptive name for the user to call in teams contact details phone fill in the teams user name to call (see the example below) for example, to call the user 'koos ridder' with the teams name koos ridder\@mycompany com , enter this destination address koos ridder\@cybergate cybertwice com click the blue 'submit' button when done fasttel ft800 directory user add user (configured) fasttel ft800 directory user (configured) configure the sip account (account basic) navigate to the account basic menu fasttel ft800 account basic (unconfigured) cybergate fasttel ft800 page 9, image 1 cybergate fasttel ft800 page 9, image 2 provide / change the following information sip account account enabled enable the account display label cybergate display name cybergate register name use the username provided by the cybergate management portal user name use the username provided by the cybergate management portal password use the password provided by the cybergate management portal preferred sip server server ip cybergate cybertwice com transport type type change udp to tcp click the blue 'submit' button when done fasttel ft800 account basic (configured) cybergate fasttel ft800 page 11, image 1 configure the audio and video codecs (account advanced) navigate to the account advanced menu fasttel ft800 account advanced (unconfigured) provide / change the following information audio codecs enabled codecs make sure the g722 codec is on top of the list video codec resolution change to 720p click the blue 'submit' button when done fasttel ft800 account advanced (configured) cybergate fasttel ft800 page 13, image 1 verify the sip registration (status info) navigate to the status info menu at account information, account1 should show 'registered' fasttel ft800 status info (successful registration) cybergate fasttel ft800 page 14, image 1 configuration of the fasttel ft800 is now done continue with fasttel ft800 or ft600 and cybergate docid 2bbgbz69y7coi3a3qpnja configure the fasttel ft600 follow the steps in this section to configure the fasttel ft600 to connect it to cybergate sign in to the ft600 web interface connect the fasttel to the network and power it on open a web browser to the ip address of the fasttel sign in as admin with the configured or supplied password of the fasttel when signed in successfully, the first menu shown is the status basic menu fasttel ft600 status basic cybergate fasttel ft600 page 3, image 1 configure the sip account (account basic) navigate to the account basic menu fasttel ft600 account basic (empty) provide / change the following information sip account account enabled enable the account display label cybergate display name cybergate register name use the username provided by the cybergate management portal user name use the username provided by the cybergate management portal password use the password provided by the cybergate management portal preferred sip server server ip cybergate cybertwice com transport type type change udp to tcp click the blue 'submit' button when done fasttel ft600 account basic (configured) cybergate fasttel ft600 page 5, image 1 configure the audio and video codecs (account advanced) navigate to the account advanced menu fasttel ft600 account advanced (empty) provide / change the following information audio codecs enabled codecs make sure the g722 codec is on top of the list video codecs resolution set the resolution to 720p click the blue 'submit' button when done fasttel ft600 account advanced (configured) cybergate fasttel ft600 page 7, image 1 set the teams destination (intercom basic) navigate to the intercom basic menu fasttel ft600 intercom basic (empty) provide the following information manager dial group call number (local) in the top left box, fill in the teams user name to call (see the example below) for example, to call the user 'koos ridder' with the teams name koos ridder\@mycompany com , enter this destination address koos ridder\@cybergate cybertwice com click the blue 'submit' button when done fasttel ft600 intercom basic (configured) cybergate fasttel ft600 page 9, image 1 verify the sip registration (status basic) navigate back to the status basic menu the sip registration status should show 'registered' fasttel ft600 status basic (successful registration) cybergate fasttel ft600 page 10, image 1 reboot the ft600 (upgrade basic) navigate to the upgrade basic menu click the blue 'reboot' button to reboot the fasttel fasttel ft600 upgrade basic cybergate fasttel ft600 page 11, image 1 configuration of the fasttel ft600 is now done after the fasttel is back online test the intercom call and open the door initiate a call to the configured teams user ft800 press the entry on the display of the fasttel ft600 press the button on the fasttel if configured correctly, the teams client will notify you of an incoming call answer it by clicking the camera symbol the call will be established and video will be displayed within ±3 seconds to open the door from the teams call, click on the three dots ( ) in the call screen and select the 'keypad' use the code configured (the default code for fasttel is 2 ) this will trigger the relay in the fasttel and open the door cybergate fasttel ft800 page 15, image 1 cybergate fasttel ft800 page 15, image 2