Fanvil Pagers and CyberGate

configure the fanvil pagers for the cybergate service microsoft teams is the hub for team collaboration in microsoft office 365 that integrates people, content, conversations and tools your team needs via the cybergate application that runs in microsoft azure you can now connect fanvil pagers to your microsoft teams environment microsoft teams users can set up calls to pagers – with 2 way audio and live video (depending on the device) – from the teams desktop client, teams desk phone or teams smartphone app cybergate is a subscription based software as a service (saas) hosted in azure with cybergate there is no need to setup a hosting environment, no need to download or install any software from cybertwice or a 3rd party, no need to install additional virtual machines, no need for a session border controller (sbc) or extra licenses for your existing sbc no need to get additional pstn like phone numbers for your sip intercoms for instructions on how to purchase and configure the cybergate service, see our tech note 'connect a sip intercom to ms teams using the cybergate service' ( https //support cybertwice com/knowledgebase php?article=6 https //support cybertwice com/knowledgebase php?article=6 ) fanvil sip pagers for this document we've tested the fanvil pa2s pager (from now on named 'fanvil') to connect to the cybergate service (from now on named 'cybergate') the fanvil pa3 and the pa2 are also compatible with cybergate for this test we've attached the fanvil pa2 kit to the pa2s (it contains a camera, button, speaker and microphone) therefore not all of the screenshots may be applicable follow the next steps to configure the fanvil to connect it to cybergate this manual also contains an appendix install the cybergate app it describes the installation and usage of the cybergate app for microsoft teams use the cybergate app for microsoft teams to open the door of the intercom by simply clicking on an open door button see the status of your intercom and calling the intercom from teams by clicking on just one button set your availability status in a configured cybergate multi ring group with one click installation of the cybergate app for microsoft teams is highly recommended connect the fanvil connect the fanvil to the network, power it on, and open a web browser to its ip address sign in as 'admin' with the configured or supplied password of the fanvil when successfully signed in, the first menu shown is the system information menu navigate to the line sip menu \[image cybergate fanvil pager page 4, image 1] file cybergate fanvil pager pdf 3 0 png \[image cybergate fanvil pager page 4, image 2] file cybergate fanvil pager pdf 3 1 png provide / change the following information register settings activate enable username define a name (one word) for the pager (eg production) display name use the same name as the username authentication user use the username provided by the cybergate management portal authentication password use the password provided by the cybergate management portal server name cybergate cybertwice com sip server 1 server address cybergate cybertwice com transport protocol change udp to tcp click the apply button when done \[image cybergate fanvil pager page 5, image 1] file cybergate fanvil pager pdf 4 0 png navigate to the function key menu (optional, if a button is connected) provide / change the following information function key settings dss key 1 type change to memory key dss key 1 name descriptive name for the teams user to call dss key 1 value use the teams user address without the domain part for example, the user 'koos ridder', with the teams name mailto\ koos ridder\@mycompany com will translate to this destination address koos ridder click the apply button when done \[image cybergate fanvil pager page 6, image 1] file cybergate fanvil pager pdf 5 0 png \[image cybergate fanvil pager page 6, image 2] file cybergate fanvil pager pdf 5 1 png configuration of the fanvil is now finished pressing the call button connected to the fanvil pager will initiate a call to the number that is configured in the function key menu the call will be established and video will be displayed within ±3 seconds \[image cybergate fanvil pager page 7, image 1] file cybergate fanvil pager pdf 6 0 png \[image cybergate fanvil pager page 7, image 2] file cybergate fanvil pager pdf 6 1 png before calls can be initiated from microsoft teams to the fanvil pager, some configuration in the cybergate admin portal is necessary https //admin cybergate cybertwice com log in to the admin portal using a microsoft account with admin privileges and navigate to the device settings menu it displays the device that is used to configure the fanvil pager if the display name of the device shows the warning symbol, it is necessary to download and run the feature configuration powershell script if no warning sign is shown, skip this step click on the blue 'download' button to download the script open powershell on your pc with administrator privileges run the 'featureconfiguration ps1' script ( / featureconfiguration ps1) when it asks to authenticate, use the same microsoft account as used to log in to the cybergate admin portal \[image cybergate fanvil pager page 8, image 1] file cybergate fanvil pager pdf 7 0 png after the script is executed successfully no warning symbol is shown anymore \[image cybergate fanvil pager page 9, image 1] file cybergate fanvil pager pdf 8 0 png \[image cybergate fanvil pager page 9, image 2] file cybergate fanvil pager pdf 8 1 png to initiate a call from microsoft teams, log in to microsoft teams and navigate to the 'calls' menu you can either type the (display)name of the fanvil pager directly in the call field (type a name) or search for 'cybergate' it will show all of your cybergate devices select the pager to call and click the blue 'call' button a call to the fanvil pager will be initiated, and it will answer automatically a more convenient way of initiating a call is using the cybergate for microsoft teams app see the appendix in this document for installation and operating instructions \[image cybergate fanvil pager page 10, image 1] file cybergate fanvil pager pdf 9 0 png \[image cybergate fanvil pager page 10, image 2] file cybergate fanvil pager pdf 9 1 png