MOBOTIX and CyberGate

this guide explains how to connect a mobotix c71 indoor ceiling camera to microsoft teams using the cybergate service, so the camera can place calls to teams users and answer incoming teams calls with two way audio it is written for administrators configuring the camera's sip registration and outgoing call destination microsoft teams is the hub for team collaboration in microsoft office 365 that integrates the people, content, conversations, and tools your team needs through the cybergate application running in microsoft azure, you can connect a mobotix c71 camera to your microsoft teams environment the camera can place calls to microsoft teams users and answer incoming teams calls — with two way audio — on the teams desktop client, a teams desk phone, or the teams smartphone app for instructions on how to purchase and configure the cybergate service, see our cybergate purchase and setup docid\ ma524juznu6zqjc4mcf34 what this guide covers this guide uses a mobotix c71 indoor ceiling camera (referred to from here as the "mobotix") to connect to the cybergate service (referred to as "cybergate") mobotix cameras can place session initiation protocol (sip) calls when certain events occur this guide describes the most basic configuration for use with cybergate sip registration and the call destination it does not describe how to create the events that trigger the call, as this varies per use case — see mobotix and cybergate docid\ ddogjdllltdhm7od hxxw below and the mobotix manual for details configure the mobotix sip client connect the camera and open the web interface connect the mobotix to the network, power it on, and open a web browser to its ip address navigate to the admin menu and log in with the configured mobotix password cybergate mobotix c71 page 4, image 1 enable expert setup go to audio and voip telephony > sip client settings set the setup mode setting value setup mode change to expert setup click set to enable the additional setup features configure the sip account and video under general phone settings , enable the sip client setting value sip client enable the sip client under sip accounts , click add new sip account and enter setting value sip address – user name the username provided by the cybergate management portal domain cybergate cybertwice com authentication – user name the username provided by the cybergate management portal password the password provided by the cybergate management portal server – hostname / address cybergate cybertwice com server – port 5060 available as proxy enable use as register enable cybergate mobotix c71 page 5, image 1 under video settings , enter setting value video enable video video size 640x480 video bit rate 1000 kbit/s click set to apply the settings, then click close to save the configuration cybergate mobotix c71 page 6, image 1 cybergate mobotix c71 page 6, image 2 configure the outgoing call destination in the admin menu, go to audio and voip telephony > outgoing calls settings create a profile and enter setting value sip address the teams user address with the domain cybergate cybertwice com (see the example below) sip proxy select the sip proxy you just created connection type change to sip video after the message has been sent change to intercom the sip address uses the teams user name with the cybergate domain for example, the teams user koos ridder koos ridder\@mycompany com translates to this destination address koos ridder\@cybergate cybertwice com cybergate mobotix c71 page 7, image 1 store the configuration to flash after configuring the mobotix, store the configuration to flash (in the main menu, under configuration ) otherwise the mobotix might not function as expected configure events to trigger calls to configure the events that will call the teams user, navigate to the setup menu and see the event control section to create events and actions for more information about mobotix events, see the mobotix manual test the call to microsoft teams click test to initiate a call to the number configured in the outgoing call settings the call connects and video appears within roughly 3 seconds to control the mobotix camera, click dial pad if the test call was successful, click set to apply the settings, then close to save the configuration configuration of the mobotix for use with cybergate is now finished cybergate mobotix c71 page 8, image 1 cybergate mobotix c71 page 8, image 2