Zenitel and CyberGate

configure the zenitel vingtor stentofon tciv for the cybergate service zenitel vingtor stentofon tciv for this document we used the zenitel vingtor stentofon tciv 3+ (from now on named 'zenitel') to connect to the cybergate service (from now on named 'cybergate') this document can also be used for the following devices zenitel vingtor stentofon tciv 2 zenitel vingtor stentofon tciv 3 zenitel vingtor stentofon tciv 2+ zenitel vingtor stentofon tciv 3+ zenitel vingtor stentofon tciv 5+ zenitel vingtor stentofon tciv 6+ please upgrade the zenitel to the latest available firmware! secure communication with cybergate the zenitel intercom video stations are certified for secure communication with cybergate start by configuring the zenitel using the following steps first if the connection and test calls are successful, modify the configuration to use secure communication after setting up the axis intercom, please install the cybergate app for microsoft teams use the cybergate app for microsoft teams to open the door of the intercom by simply clicking on an open door button see the status of your intercom and calling the intercom from teams by clicking on just one button set your availability status in a configured cybergate multi ring group with one click installation of the cybergate app for microsoft teams is highly recommended follow the next steps to configure the zenitel to connect it to cybergate configure the zenitel connect the zenitel to the network, power it on and open a web browser to its ip address sign in as 'admin' with the configured or supplied password of the zenitel when signed in successfully, the first menu shown is the main information menu sip configuration navigate to the main main settings menu change the mode from 'edge' to 'sip' and click the yellow 'save' button when done check the modifications made and click the yellow 'apply' button when done this will reboot the zenitel after the zenitel is rebooted navigate to the menu sip configuration account / call provide / change the following information account settings name enter a name for the sip account (e g teams) number (sip id) use the username provided by the cybergate management portal server domain (sip) cybergate cybertwice com authentication user name use the username provided by the cybergate management portal authentication password use the password provided by the cybergate management portal outbound transport change the udp setting to tcp click the yellow 'save' button when done check the modifications made and click the yellow 'reboot' button when done this will restart the zenitel call destination after the zenitel is rebooted navigate to the menu sip configuration direct access keys provide the following information account settings button 1 (in the field next to 'call to') teams user name followed by the domain 'cybergate cybertwice com' \<name name>@cybergate cybertwice com for example, the user 'john doe, with the teams name john doe\@mycompany com mailto\ john doe\@mycompany com will translate to this destination address john doe\@cybergate cybertwice com mailto\ john doe\@cybergate cybertwice com click the yellow 'save' button when done video configuration navigate to the menu sip configuration video change the following information sip h264 call settings resolution change the resolution from 720p to 1080p configuration is now done testing the zenitel press the button on the zenitel to initiate a call to the configured teams user if configured correctly, the teams client will notify you of an incoming call answer it by clicking the camera symbol the call will be established and video will be displayed within ±3 seconds to open the door from the teams call, click on dial pad symbol use the code configured (the default code for zenitel is '6'), this will trigger the relay in the zenitel and open the door a more convenient way to open the door during a call is to use the cybergate for teams app see the 'cybergate app for microsoft teams' chapter on how to to install and use the cybergate for teams app secure communication over sip tls if a secure connection to cybergate is desired, modify the configuration as follows sip configuration for tls navigate to the menu sip configuration account / call modify the following information at advanced sip settings account settings outbound transport change to tls sip scheme change to sips rtp encryption change to srtp encryption click the yellow 'save' button when done call destination modification for tls navigate to the menu sip configuration direct access keys modify the following information at advanced sip settings direct access keys button 1 add 5061 to the end of the call destination for example, the destination john doe\@cybergate cybertwice com mailto\ john doe\@cybergate cybertwice com changes into john doe\@cybergate cybertwice com mailto john doe\@cybergate cybertwice com 5061 click the yellow 'save' button when done certificates for tls enable the advance configuration, using the checkbox in the upper left corner, this will add new menu items in the web interface navigate to the menu advanced network sip certificates on the cybertwice support site download the root ca certificate root ca for cybergate docid\ gkr7gzic8yo8gxhlvtxd6 click on the yellow 'choose certificate' button to select the just downloaded root ca click the yellow 'upload' button to upload the certificate to the zenitel configuration of the secure communication is done all sip and audio traffic to/from cybergate will be encrypted check the registration status in the main menu cybergate app for microsoft teams the cybergate app for microsoft teams offers more cybergate features directly from microsoft teams one of these features is the open door button this button can be utilized during a call to cybergate and lets you open the the door by clicking just one button for a description on how to install the cybergate app and use the open door button please see the cybergate app for teams docid\ vt83xieghu9122s glb5q manual