BAS-IP and CyberGate

cybergate microsoft teams is the hub for team collaboration in microsoft office 365 that integrates people, content, conversations and tools your team needs via the cybergate application that runs in microsoft azure you can now connect a bas ip intercom system to your microsoft teams environment microsoft teams users can answer incoming intercom calls – with 2 way audio and live video – on the teams desktop client, teams desk phone or teams smartphone app and open the door for visitors cybergate is a subscription based software as a service (saas) hosted in azure with cybergate there is no need to set up a hosting environment, no need to download or install any software from cybertwice or a 3rd party, no need to install additional virtual machines, no need for a session border controller (sbc) or extra licenses for your existing sbc no need to get additional pstn like phone numbers for your sip intercoms for instructions on how to purchase and configure the cybergate service, see our tech note 'connect a sip intercom to ms teams using the cybergate service' ( https //support cybertwice com/knowledgebase php?article=6 ) bas ip intercom system for this document we tested the bas ip aa 12b and the bas ip av 03bd (from now on named 'bas ip') to connect to the cybergate service (from now on named 'cybergate') this manual applies to the following bas ip intercom systems (section red in this manual) aa 07 (b, fb, fb2m) aa 09b aa 11b aa 12 (b, fb, fb2m) aa 14 (fb, fb2m) bi 02fb bi 04fb bi 06fb bi 08fb above systems need at least firmware version 3 12 3 (section green in this manual) av 01 (d, bd, ed, md, mfd, kd) av 02d av 03 (d, bd) av 04 (sd, fd) av 05 (sd, fd) above systems need at least firmware version 3 2 1 follow the next steps to configure the bas ip to connect it to cybergate this manual also contains an appendix install the cybergate app it describes the installation and usage of the cybergate app for microsoft teams use the cybergate app for microsoft teams to open the door of the intercom by simply clicking on an open door button see the status of your intercom and calling the intercom from teams by clicking on just one button set your availability status in a configured cybergate multi ring group with one click installation of the cybergate app for microsoft teams is highly recommended connect the bas ip connect the bas ip to the network, power it on and open a web browser to its ip address sign in as 'admin' with the configured or supplied password of the bas ip when signed in successfully, the first menu shown is the 'dashboard' menu \[image cybergate basip page 4, image 1] file cybergate basip pdf 3 0 png \[image cybergate basip page 4, image 2] file cybergate basip pdf 3 1 png navigate to the menu 'panel' \[image cybergate basip page 5, image 1] file cybergate basip pdf 4 0 png provide / change the following information sip settings enable / disable enable proxy cybergate cybertwice com realm cybergate cybertwice com user use the username provided by the cybergate management portal password use the password provided by the cybergate management portal video quality change to 1280x720 click the 'submit' button when done \[image cybergate basip page 7, image 1] file cybergate basip pdf 6 0 png navigate to the menu 'forward' \[image cybergate basip page 8, image 1] file cybergate basip pdf 7 0 png click 'new forward' to add the forward to the teams user provide the following information forward edit apartment number use the apartment number you would like to call the teams user with forward number sip \<teams user name followed by the domain 'cybergate cybertwice com> sip \<name name>@cybergate cybertwice com for example, the user 'john doe', with the teams name mailto\ john doe\@mycompany com will translate to this destination address sip mailto\ john doe\@cybergate cybertwice com click 'confirm' when done \[image cybergate basip page 9, image 1] file cybergate basip pdf 8 0 png \[image cybergate basip page 9, image 2] file cybergate basip pdf 8 1 png configuration of the bas ip is now finished pressing the '1' and the 'call' button on the bas ip will initiate a call to the number that is configured in the forward menu the call will be established and video will be displayed within ±3 seconds to open the door from the teams call, click on the three dots ( ) in the call screen and select the 'keypad' use the '#' code, this will trigger the relay in the bas ip and open the door \[image cybergate basip page 10, image 1] file cybergate basip pdf 9 0 png \[image cybergate basip page 10, image 2] file cybergate basip pdf 9 1 png connect the bas ip connect the bas ip to the network, power it on and open a web browser to its ip address sign in as 'admin' with the configured or supplied password of the bas ip when signed in successfully, the first menu shown is the 'dashboard' menu \[image cybergate basip page 11, image 1] file cybergate basip pdf 10 0 png \[image cybergate basip page 11, image 2] file cybergate basip pdf 10 1 png navigate to the menu 'panel' \[image cybergate basip page 12, image 1] file cybergate basip pdf 11 0 png provide / change the following information sip settings enable / disable enable proxy cybergate cybertwice com realm cybergate cybertwice com user use the username provided by the cybergate management portal password use the password provided by the cybergate management portal video quality change to 1280x720 click the 'submit' button when done \[image cybergate basip page 14, image 1] file cybergate basip pdf 13 0 png navigate to the menu forward click 'new forward' to add the forward to number '123' provide the following information forward edit apartment number use the apartment number you would like to call the teams user with forward number sip 123\@cybergate cybertwice com click 'confirm' when done \[image cybergate basip page 15, image 1] file cybergate basip pdf 14 0 png \[image cybergate basip page 15, image 2] file cybergate basip pdf 14 1 png configuration of the bas ip is now done it is configured to dial '123' when the call button is pressed as this number (123) is not a valid teams user within your teams environment, you must configure a multi ring group via the cybergate management portal the multi ring group enables you to 'translate' the dialed number (123) to one or more valid and existing teams user(s) navigate to the following url https //admin cybergate cybertwice com log in to the admin portal using a microsoft account with admin privileges and navigate to the multi ring settings menu click the blue 'add multi ring group' button and provide the following information name enter 123 (the number the bas ip dials) description describe this multi ring group click the blue 'save' button when done \[image cybergate basip page 16, image 1] file cybergate basip pdf 15 0 png \[image cybergate basip page 16, image 2] file cybergate basip pdf 15 1 png the multi ring group is now created add the person or persons you would like to be notified when a person rings the bas ip use the first part of the teams user name, so don't add the domain name as it will be added automatically \[image cybergate basip page 17, image 1] file cybergate basip pdf 16 0 png \[image cybergate basip page 17, image 2] file cybergate basip pdf 16 1 png the configuration is now done the following sequence will take place when pressing the call button on the bas ip the bas ip will place a call to the cybergate using the number 123 the cybergate will answer the call to 123 and recognize the 123 number as a 'multi ring group' the cybergate checks what teams user(s) to call (as configured in the multi ring group) and will place the call to all teams users in this group the first teams user that answers the incoming call in teams (by clicking the pick up symbol) will be connected to the bas ip the call will be established and video will be displayed within ±3 seconds to open the door from the teams call, click on the three dots ( ) in the call screen and select the 'keypad' use the '#' code, this will trigger the relay in the bas ip and open the door \[image cybergate basip page 18, image 1] file cybergate basip pdf 17 0 png \[image cybergate basip page 18, image 2] file cybergate basip pdf 17 1 png