Valcom and CyberGate

connect valcom devices to microsoft teams with cybergate microsoft teams is the hub for team collaboration in microsoft office 365 that integrates people, content, conversations and tools your team needs via the cybergate application that runs in microsoft azure you can now connect valcom devices to your microsoft teams environment a valcom door entry intercom can set up a call to microsoft teams users and answer incoming calls from teams using the teams desktop client, teams desk phone or teams smartphone app using a valcom paging interface you can page directly from your teams clients for instructions on how to purchase and configure the cybergate service, see our cybergate purchase and setup docid\ ma524juznu6zqjc4mcf34 valcom ip endpoints using cybergate to teams register a valcom ip endpoint directly with cybergate valcom ip endpoints can be used with cybergate and teams directly in this configuration, the valcom device registers with the cybergate service and is proxied to teams the session initiation protocol (sip) configuration on the valcom device follows the cybergate instructions directly use a valcom gateway (v 9972 2 universal paging interface) alternatively, use a valcom gateway — such as the v 9972 2 universal paging interface — to provide communication to other valcom endpoints within a network in this configuration, the valcom gateway registers with the cybergate service to communicate with teams communication to and from cybergate/teams is then routed to other valcom endpoints by the v 9972 2 gateway using valcom's communication protocol the sip configuration of the v 9972 2 follows the cybergate instructions, and the additional valcom ip speakers or other devices follow the guidelines published by valcom for connecting via the valcom protocol this document describes the following scenarios a direct connection from a valcom door entry intercom to cybergate — a basic connection that lets you call a teams user from the intercom a connection from a valcom sip universal paging interface to cybergate that lets you page directly from teams to connected speakers (or intercoms) both scenarios are described below — see configure the valcom door entry intercom and configure the valcom sip universal paging interface each scenario requires a so called 'multi ring group', even if you only need to call one teams user; this group contains the teams user(s) to be called for instructions, see configure a multi ring group in the cybergate admin portal this document describes only the sip configuration for cybergate; for additional configuration of the valcom sip universal paging interface, refer to the valcom documentation to connect a door entry intercom to cybergate, follow the steps under configure the valcom door entry intercom to configure the universal paging interface with a connected door entry intercom, follow the steps under configure the valcom sip universal paging interface configure the valcom door entry intercom connect the valcom door entry intercom to the network and power it on open the valcom configuration application vip 102b solutions setup tool scan for devices and click on the stand alone speaker plus navigate to the inputs menu and set sip auto destination to 100 the sip auto destination number (in this example 100 ) refers to a multi ring group configured in the cybergate admin portal ( admin cybergate cybertwice com https //admin cybergate cybertwice com ) this multi ring group contains the teams user(s) that need to be called — see configure a multi ring group in the cybergate admin portal below after the multi ring group named 100 is created, the valcom calls the users configured in this group when the button on the intercom is pushed navigate to the sip menu and change or provide the following information phone number use the username provided by the cybergate management portal description cybergate connection authentication name use the username provided by the cybergate management portal secret use the password provided by the cybergate management portal realm cybergate cybertwice com sip servers primary cybergate cybertwice com outbound proxy cybergate cybertwice com cid name use the username provided by the cybergate management portal configuration of the valcom door entry intercom is done as soon as the multi ring group is configured, pushing the call button on the valcom initiates a call to the teams user or teams users configured in the multi ring group configure the valcom sip universal paging interface connect the valcom devices to the network and power them on open the valcom configuration application vip 102b solutions setup tool scan for devices and click on the valcom sip universal paging interface navigate to the channels menu and change or provide the following information dial code 100 cid number 100 navigate to the sip menu and change or provide the following information transport accept tcp + udp, originate tcp phone number use the username provided by the cybergate management portal description cybergate connection authentication name use the username provided by the cybergate management portal secret use the password provided by the cybergate management portal realm cybergate cybertwice com sip servers primary cybergate cybertwice com outbound proxy cybergate cybertwice com auto destination 100 the auto destination number (in this example 100 ) refers to a multi ring group configured in the cybergate admin portal ( admin cybergate cybertwice com https //admin cybergate cybertwice com ) this multi ring group contains the teams user(s) that need to be called — see configure a multi ring group in the cybergate admin portal below after the multi ring group named 100 is created, the valcom calls the users configured in this group when the button on the connected intercom is pushed configure the valcom speaker plus in the valcom configuration application vip 102b solutions setup tool , click on the speaker plus navigate to the channels menu and change or provide the following information dial code 200 cid number 200 navigate to the inputs menu and set auto destination to 100 configuration of the speaker plus is done as soon as the multi ring group is configured, pushing the call button on the valcom initiates a call via the universal paging adapter to the teams user or teams users configured in the multi ring group all attached paging speakers (and in this example the just configured speaker plus) can be reached from microsoft teams to connect to the valcom sip universal paging interface, open microsoft teams and install the cybergate app for microsoft teams https //teams microsoft com/l/app/8dd84f10 2fbf 4c8b 9116 7eb326bd7c8e?source=app details dialog after installation, open the cybergate app for microsoft teams navigate to the 'devices' tab find your valcom sip universal paging interface click on 'connect' to start a call to the sip universal paging interface after the connection has been established, open the teams dial pad (under the more menu ( )) select the paging speaker to connect to using the dial pad (for this example 200 as this is the number of the configured speaker plus) configure a call group in the cybergate admin portal log in to the cybergate admin portal at admin cybergate cybertwice com https //admin cybergate cybertwice com navigate to the call group menu click add multi ring group name the multi ring group 100 and add a description click the blue add button to create the multi ring group the multi ring group is created, but does not yet contain teams users to call add a teams user (only the name part, not the domain) and click add in this example, two users were added to the multi ring group