Valcom and CyberGate
Connect Valcom devices to Microsoft Teams with CyberGate
Valcom IP Endpoints using CyberGate to Teams
Register a Valcom IP endpoint directly with CyberGate
Valcom IP endpoints can be used with CyberGate and Teams directly. In this configuration, the Valcom device registers with the CyberGate service and is proxied to Teams. The Session Initiation Protocol (SIP) configuration on the Valcom device follows the CyberGate instructions directly.
Use a Valcom gateway (V-9972-2 Universal Paging Interface)
Alternatively, use a Valcom gateway — such as the V-9972-2 Universal Paging Interface — to provide communication to other Valcom endpoints within a network. In this configuration, the Valcom gateway registers with the CyberGate service to communicate with Teams. Communication to and from CyberGate/Teams is then routed to other Valcom endpoints by the V-9972-2 gateway using Valcom's communication protocol. The SIP configuration of the V-9972-2 follows the CyberGate instructions, and the additional Valcom IP speakers or other devices follow the guidelines published by Valcom for connecting via the Valcom protocol.
This document describes the following scenarios:
- A direct connection from a Valcom door entry intercom to CyberGate — a basic connection that lets you call a Teams user from the intercom.
- A connection from a Valcom SIP Universal Paging Interface to CyberGate that lets you page directly from Teams to connected speakers (or intercoms).
Both scenarios are described below — see Configure the Valcom door entry intercom and Configure the Valcom SIP Universal Paging Interface. Each scenario requires configuration of a CyberGate Call group. This group contains the Teams user(s) to be called. For instructions, see CyberGate Call Group Settings on this site.
This document describes only the SIP configuration for CyberGate; for additional configuration of the Valcom SIP Universal Paging Interface, refer to the Valcom documentation.
Configure the Valcom door entry intercom
- Connect the Valcom door entry intercom to the network and power it on.
- Open the Valcom configuration application VIP 102B Solutions Setup Tool.
- Scan for devices and click on the stand-alone Speaker Plus.
- Navigate to the Inputs menu and set SIP Auto Destination * to 100. The SIP Auto Destination number (in this example 100) refers to a Call group configured in the CyberGate Admin portal (admin.cybergate.cybertwice.com). This Call group contains the Teams user(s) that need to be called — see CyberGate Call Group Settings . After the Call group named 100 is created, the Valcom calls the users configured in this group when the button on the intercom is pushed.
- Navigate to the SIP menu and change or provide the following information:
Phone Number | Use the Username provided by the CyberGate Management Portal |
|---|---|
Description | CyberGate connection |
Authentication Name | Use the Username provided by the CyberGate Management Portal |
Secret | Use the Password provided by the CyberGate Management Portal |
Realm | cybergate.cybertwice.com |
SIP Servers - Primary | cybergate.cybertwice.com |
Outbound Proxy | cybergate.cybertwice.com |
CID Name | Use the Username provided by the CyberGate Management Portal |
Configuration of the Valcom door entry intercom is done. As soon as the Call group is configured, pushing the call button on the Valcom initiates a call to the Teams user or Teams users configured in the Call group.
Configure the Valcom SIP Universal Paging Interface
- Connect the Valcom devices to the network and power them on.
- Open the Valcom configuration application VIP 102B Solutions Setup Tool.
- Scan for devices and click on the Valcom SIP Universal Paging Interface.
- Navigate to the Channels menu and change or provide the following information:
Dial Code | 100 |
|---|---|
CID Number | 100 |
- Navigate to the SIP menu and change or provide the following information:
Transport | Accept: TCP + UDP, Originate: TCP |
|---|---|
Phone Number | Use the Username provided by the CyberGate Management Portal |
Description | CyberGate connection |
Authentication Name | Use the Username provided by the CyberGate Management Portal |
Secret | Use the Password provided by the CyberGate Management Portal |
Realm | cybergate.cybertwice.com |
SIP Servers - Primary | cybergate.cybertwice.com |
Outbound Proxy | cybergate.cybertwice.com |
Auto destination * | 100 |
The Auto Destination number (in this example 100) refers to a Call group configured in the CyberGate Admin portal (admin.cybergate.cybertwice.com). This Call group contains the Teams user(s) that need to be called — see CyberGate Call Group Settings .
After the Multi-ring group named 100 is created, the Valcom calls the users configured in this group when the button on the intercom connected to the Valcom SIP Universal Paging Interface is pushed.
Configure the Valcom Speaker Plus
- In the Valcom configuration application VIP 102B Solutions Setup Tool, click on the Speaker Plus.
- Navigate to the Channels menu and change or provide the following information:
Dial Code | 200 |
|---|---|
CID Number | 200 |
- Navigate to the Inputs menu and set Auto destination to 100.
Configuration of the Speaker Plus is done. As soon as the Call group is configured, pushing the call button on the Valcom initiates a call via the Universal Paging adapter to the Teams user or Teams users configured in the Call group.
Paging speakers connected to the Valcom SIP Universal Paging Interface
All attached paging speakers (and in this example the just-configured Speaker Plus) can be reached from Microsoft Teams.
To connect to the Valcom SIP Universal Paging Interface, open Microsoft Teams and install the CyberGate app for Microsoft Teams.
For more information regarding the CyberGate for Teams app, check: CyberGate App for Teams on this site.
- After installation, open the CyberGate app for Microsoft Teams
- Navigate to the 'Devices' tab
- Find your Valcom SIP Universal Paging Interface
- Click on 'Connect' to start a call to the SIP Universal Paging Interface
- After the connection has been established, open the Teams Dial pad (under the More menu (...))
- Select the paging speaker to connect to using the dial pad (in this example 200 as this is the number of the configured Speaker Plus)