TOA IP Audio Systems and CyberGate

cybertwice configure toa ip audio systems for the cybergate service cybergate microsoft teams is the hub for team collaboration in microsoft office 365 that integrates people, content, conversations and tools your team needs via the cybergate application that runs in microsoft azure you can now connect toa ip audio systems to your microsoft teams environment microsoft teams users can set up calls to toa ip audio products – with 2 way audio – on the teams desktop client, teams desk phone or teams smartphone app cybergate is a subscription based software as a service (saas) hosted in azure with cybergate there is no need to setup a hosting environment, no need to download or install any software from cybertwice or a 3rd party, no need to install additional virtual machines, no need for a session border controller (sbc) or extra licenses for your existing sbc no need for to get additional pstn like phone numbers for your sip intercoms for instructions on how to purchase and configure the cybergate service, see our tech note ‘connect a sip intercom to ms teams using the cybergate service’ ( https //support cybertwice com/knowledgebase php?article=6 https //support cybertwice com/knowledgebase php?article=6 ) toa ip audio systems for this document the following toa ip audio equipment is used to connect to the cybergate service (from now on named ‘cybergate’) toa ip paging gateway ip a1pg toa ip audio interface ip a1af toa ip ceiling speaker ip a1pc238 toa ip ceiling speaker ip a1pc580r the following scenarios are tested the ip audio interface and the two ip ceiling speakers each have an individual sip connection to cybergate the ip audio interface has an attached speaker, microphone and switch, so initiating calls to teams using the switch is also possible (it will act as an intercom) the ip paging gateway has a sip connection to cybergate and uses multicast to connect to the ip audio interface and the two ip ceiling speakers (zone paging) in scenario 2 (using the ip paging gateway) the audio is paging only (one way audio) scenario 1 als supports audio from a microphone to microsoft teams (two way audio) the first section of this manual (in red) describes scenario 1, direct calling to an ip speaker or ip audio interface the second section of this manual (in green) describes scenario 2, configuration of the ip paging gateway to be able to call to different other ip paging devices using dtmf (zone paging) follow the next steps to configure the toa to connect it to cybergate this manual contains an appendix install the cybergate app it describes the installation and usage of the cybergate app for microsoft teams use the cybergate app for microsoft teams to see the status of your device and calling the device from teams by clicking on just one button set your availability status in a configured cybergate multi ring group with one click installation of the cybergate app for microsoft teams is highly recommended \[image cybergate toa page 4, image 1] file cybergate toa pdf 3 0 png scenario 1 \[image cybergate toa page 4, image 2] file cybergate toa pdf 3 1 png scenario 2 connect the toa connect the toa to the network, power it on and open a webbrowser to its ip address sign in with the configured or supplied password of the toa \[image cybergate toa page 5, image 1] file cybergate toa pdf 4 0 png navigate to the sip menu provide the following information sip account settings sip server address cybergate cybertwice com user id choose a user id that describes this device (in this example ‘testdevice’) display name same as the user id password use the password provided by the cybergate management portal authentication id use the username provided by the cybergate management portal \[image cybergate toa page 6, image 1] file cybergate toa pdf 5 0 png click the orange save button when done before the settings are active, the toa has to reboot (see the maintenance menu for the ‘reboot’ button) \[image cybergate toa page 7, image 1] file cybergate toa pdf 6 0 png after reboot, the sip status should be changed to registered \[image cybergate toa page 8, image 1] file cybergate toa pdf 7 0 png if an external switch is connected to the toa, configure a toa event to trigger an outgoing call navigate to the event menu \[image cybergate toa page 9, image 1] file cybergate toa pdf 8 0 png provide the following information control in control in 1 action cybergate cybertwice com action settings sip target 1 123 sip target 1 is the destination address to call as soon as the switch connected to control in 1 is pushed the configured number ‘123’ has to correspond with a multi ring group called ‘123’, configured in the cybergate admin portal this multi ring group can contain one or more teams users in your organisation as soon as this multi ring group is dialed, all teams users in this multi ring group will be called simultaneously, the first one to answer will be connected to the toa click the orange save button when done before the settings are active, the toa has to reboot (see the maintenance menu for the ‘reboot’ button) \[image cybergate toa page 10, image 1] file cybergate toa pdf 9 0 png the basic configuration of the toa for use with cybergate is done! before calls can be initiated from microsoft teams to the toa or from the toa to teams, additional configuration in the cybergate admin portal is necessary please see the blue section of this manual for instructions on how to configure the management portal to initiate a call from microsoft teams, login to microsoft teams and navigate to the ‘calls’ menu you can either type the (display)name of the toa directly in the call field (at ‘type a name’) or search for ‘cybergate’ it will show all of your cybergate devices select the pager to call and click the blue ‘call’ button a call to the toa will be initiated and the toa will answer automatically a more convenient way of initiating a call is using the cybergate for microsoft teams app see the appendix in this document for installation and operating instructions \[image cybergate toa page 11, image 1] file cybergate toa pdf 10 0 png \[image cybergate toa page 11, image 2] file cybergate toa pdf 10 1 png configuring a toa ip paging gateway the toa ip paging gateway can broadcast audio from microsoft teams to different toa ip paging devices using multicast each toa ip paging device has its own multicast address during the teams call you can select the desired toa paging device using dtmf keys in teams first step is to configure the different devices in your toa ip paging gateway register the toa ip paging gateway the same way as described in the first section of this manual after that, navigate to the destination menu modify the following information destination group name provide a name for the multicast group (in this example the names re mained default ‘multicast 1, multicast 2 etc) multicast address provide the correct multicast address for this multicast group each ip paging device has its own multicast address to address a specific ip paging device, use its multicast address in this overview click the orange save button when done \[image cybergate toa page 12, image 1] file cybergate toa pdf 11 0 png navigate to the convert menu use the settings in this menu to configure a dtmf key combination for a specific ip paging device (zone paging) modify the following information sip enable dtmf enable dtmf for a specifc multicast group dtmf select the dtmf key combination click the orange save button when done \[image cybergate toa page 13, image 1] file cybergate toa pdf 12 0 png configuration of the toa ip paging gateway is now done when placing a call from teams to the toa ip paging gateway it will answer after answering, open the ‘more actions’ menu on top of the calling screen select the ‘dial pad’ \[image cybergate toa page 14, image 1] file cybergate toa pdf 13 0 png \[image cybergate toa page 14, image 2] file cybergate toa pdf 13 1 png the ‘dial pad’ appears type the code of the desired toa ip paging device to be connected to that device when connected to that device, the toa ip paging gateway will play a confirmation sound through microsoft teams so you know that you’re connected and can start paging \[image cybergate toa page 15, image 1] file cybergate toa pdf 14 0 png cybergate manangement portal configuration https //admin cybergate cybertwice com log in to the admin portal using a microsoft account with admin privileges and navigate to the basicdevice menu it displays the device that is used to configure the toa if the display name of the device shows the warning symbol, it is necessary to download and run the feature configuration powershell script if no warning sign is shown, skip this step click on the blue ‘download’ button to download the script open powershell on your pc with administrator privileges run the ‘featureconfiguration ps1’ script ( / featureconfiguration ps1) when it asks to authenticate, use the same microsoft account as used to log in to the cybergate admin portal \[image cybergate toa page 16, image 1] file cybergate toa pdf 15 0 png after the script is executed successfully the warning symbol is gone \[image cybergate toa page 17, image 1] file cybergate toa pdf 16 0 png \[image cybergate toa page 17, image 2] file cybergate toa pdf 16 1 png next, navigate to the basic multi ring menu click ‘add multi ring group’ name the multi ring group ‘123’ and add a description click the blue ‘add’ button to create the multi ring group \[image cybergate toa page 18, image 1] file cybergate toa pdf 17 0 png \[image cybergate toa page 18, image 2] file cybergate toa pdf 17 1 png the multi ring group is created, but does not contain teams users to call add a teams user (only the name part, not the domain) and click ‘add’ in this example, two users were added to the multi ring group \[image cybergate toa page 19, image 1] file cybergate toa pdf 18 0 png