Commend IP Speakers and CyberGate

configure commend ip speakers for cybergate microsoft teams is the hub for team collaboration in microsoft office 365 that integrates people, content, conversations and tools your team needs via the cybergate application that runs in microsoft azure you can now connect commend ip speakers to your microsoft teams environment microsoft teams users can set up calls to commend ip speakers – with 2 way audio – on the teams desktop client, teams desk phone or teams smartphone app cybergate is a subscription based software as a service (saas) hosted in azure with cybergate there is no need to set up a hosting environment, no need to download or install any software from cybertwice or a 3rd party, no need to install additional virtual machines, no need for a session border controller (sbc) or extra licenses for your existing sbc no need to get additional pstn like phone numbers for your sip intercoms for instructions on how to purchase and configure the cybergate service, see our tech note 'connect a sip intercom to ms teams using the cybergate service' ( https //support cybertwice com/knowledgebase php?article=6 https //support cybertwice com/knowledgebase php?article=6 ) commend ip speakers for this document a commend afls 10h hg speaker (from now on named 'commend') is used to connect to the cybergate service (from now on named 'cybergate') this manual applies to the following commend ip speakers commend afls 10h hg commend afls 10h cw commend afls 10h pw commend afls 10h sc w this manual describes the most basic configuration of the commend ip speaker for use with cybergate the advanced commend features can be used with cybergate without any issues, but are not described in this manual refer to the documentation of commend for additional configuration options secure communication with cybergate the commend sip speakers are certified for secure communication with cybergate start by configuring the commend using the following steps via tcp first if the connection and test calls are successful, modify the configuration to use secure communication for instructions on how to use secure communication see page 12 of this document follow the next steps to configure the commend to connect it to cybergate connect the commend connect the commend to the network, power it on and open a web browser to its ip address sign in with the configured or supplied password of the commend \[image cybergate commend iploudspeaker page 4, image 1] file cybergate commend iploudspeaker pdf 3 0 png when signed in successfully, the first menu shown is the home menu \[image cybergate commend iploudspeaker page 5, image 1] file cybergate commend iploudspeaker pdf 4 0 png navigate to the sip menu \[image cybergate commend iploudspeaker page 6, image 1] file cybergate commend iploudspeaker pdf 5 0 png open sip server 1 and change / provide the following information sip servers registration enable registration user id define a name (one word) for the speaker (e g office) authentication id use the username provided by the cybergate management portal authentication password use the password provided by the cybergate management portal sip server cybergate cybertwice com transport protocol tcp click save when done \[image cybergate commend iploudspeaker page 7, image 1] file cybergate commend iploudspeaker pdf 6 0 png optional navigate to the device i/os menu define the dtmf tones for the internal relay 1, 2 or both in the commend in this example the dtmf tones 1 5 are used for relay 1 \[image cybergate commend iploudspeaker page 8, image 1] file cybergate commend iploudspeaker pdf 7 0 png \[image cybergate commend iploudspeaker page 8, image 2] file cybergate commend iploudspeaker pdf 7 1 png the basic configuration of the commend for use with cybergate is done test the functionality by initiating a test call to a teams user navigate to the contacts & seq menu at webcall, add a destination, for example, the user 'koos ridder', with the teams name mailto\ koos ridder\@mycompany com will translate to this destination address mailto\ koos ridder\@cybergate cybertwice com click call to initiate a test call to the teams user answer the call and check if the audio from teams sounds through the commend speaker \[image cybergate commend iploudspeaker page 9, image 1] file cybergate commend iploudspeaker pdf 8 0 png \[image cybergate commend iploudspeaker page 9, image 2] file cybergate commend iploudspeaker pdf 8 1 png before calls can be initiated from microsoft teams to the commend, additional configuration in the cybergate admin portal is necessary https //admin cybergate cybertwice com log in to the admin portal using a microsoft account with admin privileges and navigate to the device settings menu it displays the device that is used to configure the commend if the display name of the device shows the warning symbol, it is necessary to download and run the feature configuration powershell script if no warning sign is shown, skip this step click on the blue 'download' button to download the script open powershell on your pc with administrator privileges run the 'featureconfiguration ps1' script ( \featureconfiguration ps1) when it asks to authenticate, use the same microsoft account as used to log in to the cybergate admin portal \[image cybergate commend iploudspeaker page 10, image 1] file cybergate commend iploudspeaker pdf 9 0 png after the script is executed successfully no warning symbol is shown anymore at the column 'teams to device' the 'no' is changed to 'yes' to indicate that this feature is enabled successfully and the commend can be called from microsoft teams \[image cybergate commend iploudspeaker page 11, image 1] file cybergate commend iploudspeaker pdf 10 0 png \[image cybergate commend iploudspeaker page 11, image 2] file cybergate commend iploudspeaker pdf 10 1 png to initiate a call from microsoft teams, log in to microsoft teams and navigate to the 'calls' menu you can either type the (display)name of the commend directly in the call field (at 'type a name') or search for 'cybergate' it will show all of your cybergate devices select the commend to call and click the blue 'call' button a call to the commend will be initiated and the commend will answer automatically when an internal relay of the commend is used and configured, click on the three dots ( ) in the call screen and select the 'keypad' with the keypad operate the relay with the dtmf tones \[image cybergate commend iploudspeaker page 12, image 1] file cybergate commend iploudspeaker pdf 11 0 png \[image cybergate commend iploudspeaker page 12, image 2] file cybergate commend iploudspeaker pdf 11 1 png secure communication over sip tls if a secure connection to cybergate is desired, modify the configuration as follows navigate to the menu sip general provide the following information sip servers sip server cybergate cybertwice com 5061 transport protocol tls rtp mode srtp click save when done download the ca root certificate on the cybertwice support site using the following url https //support cybertwice com/knowledgebase php?article=36 navigate to the menu sip certificates \[image cybergate commend iploudspeaker page 13, image 1] file cybergate commend iploudspeaker pdf 12 0 png \[image cybergate commend iploudspeaker page 13, image 2] file cybergate commend iploudspeaker pdf 12 1 png at 'ca certificates', click 'add file' select and upload the downloaded ca root certificate click 'upload' to store the certificate in the commend configuration of the secure communication is done all sip and audio/video traffic to cybergate will be encrypted check the registration status in the menu 'home' \[image cybergate commend iploudspeaker page 14, image 1] file cybergate commend iploudspeaker pdf 13 0 png \[image cybergate commend iploudspeaker page 14, image 2] file cybergate commend iploudspeaker pdf 13 1 png \[image cybergate commend iploudspeaker page 14, image 3] file cybergate commend iploudspeaker pdf 13 2 png